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Nob Brick & Fireplaces

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Nob Brick & Fireplaces Reviews (2)

First off, let me say that my review has nothing to do with the quality of work performed at this shop It is focused on pricing and communication to the customerI went to this shop because I was trying to find a mechanic I could trust and recommend near my house My ford truck ended up having a faulty computer that needed to be replaced David called to tell me the cost (labor plus parts) would be $- $at the highest He fixed my truck relatively fast and called me to come in and pick it up I was surprised to see that his final charge to me was almost $ While looking at the charges I noticed that he charged me more than twice the market price for a refurb computer I told him that I've see refurb computers for my truck around $ He smiled and said that he has to make something off the top (he charged me $550) I paid my bill feeling a little helpless to do anything but get my truck backOnce I arrived home, I had trouble opening my driver side door It appear the handle was replaced and not functioning I immediately called David where he quickly admitted that he accidentally broke my door handle and replaced it with a Chinese handle instead a Ford OEM part He said I could bring my truck back in and he would fix it I brought my truck back the following morningMy truck was fixed within a few days Before finally leaving David's shop, I thought I should bring up how disappointed I was in his pricing He escorted me outside and told me "it's mechanic shop 101, you up charge 100% on parts" He also stated that he should had called me when the price went up from his original quoteI'm sure this shop does great work but I'm nervous that they may take advantage of people I think 100% markup from market price is ridiculous and is basically robbing people I'm also surprised he admitted that to me Oh...he did say that he doesn't always charge double If the part is really expensive, he won't charge double It's also a little disappointing that this mechanic doesn't have the honesty to tell his customer upfront that he accidentally broke something and tried to fix itTake this review however you want I will not be visiting this shop in the future

Steiner Automotive provided excellent service and was my auto repair establishmentUnfortunately, the business has closed permanentlyIf you contact the business via its telephone number the assistant will provide you with suggestions for other auto repair establishments that Steiner Automotive recommends

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