[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending...
it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Sent: Tuesday, June 28, 2016 10:44 AMSubject: Revdex.com Complaint ID No. [redacted] Dear Revdex.com of Metropolitan Houston: Nob Hill Apartments has received Revdex.com Complaint ID [redacted]...
submitted by [redacted]. Pursuant to the Revdex.com’s request, Nob Hill Apartments’ respectfully submits the following response to the complaint. Nob Hill Apartments strives to have a positive relationship with its residents. We recognize, however, that incidents may arise in which a resident is dissatisfied with our customer service. When such incidents do arise, they can often be a useful tool for helping us to improve our customer service. We are hopeful that proves to be the case with Resident’s complaint. After receiving the complaint, Nob Hill Apartments reached out to the Resident to discuss her concerns. The parties reached an amicable resolution, and we consider this matter closed. To the extent that Resident disagrees, she may contact the Community Manager at any time to discuss her concerns further.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending...
it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Sent: Tuesday, June 28, 2016 10:44 AMSubject: Revdex.com Complaint ID No. [redacted] Dear Revdex.com of Metropolitan Houston: Nob Hill Apartments has received Revdex.com Complaint ID [redacted]...
submitted by [redacted]. Pursuant to the Revdex.com’s request, Nob Hill Apartments’ respectfully submits the following response to the complaint. Nob Hill Apartments strives to have a positive relationship with its residents. We recognize, however, that incidents may arise in which a resident is dissatisfied with our customer service. When such incidents do arise, they can often be a useful tool for helping us to improve our customer service. We are hopeful that proves to be the case with Resident’s complaint. After receiving the complaint, Nob Hill Apartments reached out to the Resident to discuss her concerns. The parties reached an amicable resolution, and we consider this matter closed. To the extent that Resident disagrees, she may contact the Community Manager at any time to discuss her concerns further.
Attention [redacted],
As of September 16, 2015 [redacted] has moved into Nob Hill and his app fee was applied to his new apartment.
Thank you