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Noble Knight Games, Inc.

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Reviews Noble Knight Games, Inc.

Noble Knight Games, Inc. Reviews (8)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I would like you to hold open this complaint until I receive the check from Noble Knight Games and the check has a chance to clear the bankI assume this process will take longer than days
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution...

is satisfactory to me. The owner of Noble Knight Games, Mr. [redacted], indicated that there had been some confusion regarding their initial response to me.  He has replaced the book at no cost to me.  I am satisfied with this outcome.  I request that my complaint with the Revdex.com be closed.
Regards,
[redacted]

I am very sorry for the long delay on this. There was a clerical error when we received your shipment back in December, but we did indeed receive it. I am having your check for $225 sent out now. We pride ourselves on taking care of our business quickly and offering a high level of service, and...

clearly we failed to do so here. Again, I deeply apologize for our error in this matter.

they sold me a display case that has a large scratch on one of the panels. I send them a picture .they refuse to send me a postage paid return slip. they expect me to pay return cost even return is due to defective item.this is a heavy item .and cost with proper insurance with tracking and signature is close to cost of the item.I do not trust them to refund me if I spend more money on it. if they had any intention to refund me they would sent me return slip with postage paid like most reputable sellers.

Noble Night Games is one of the greatest local games stores I have ever had the experience of purchasing from. Their wide selection of merchandise at affordable prices really helps the consumer obtain the products they are looking for while also having a nice experience with the sails interaction.

I ordered a book from Noble Knight Games from their advertisement on Ebay. I paid them $28.54 for the book. They inform me by e-mail that they are sending a pamplet instead, I assume that this must be some type of clerical error. When I get the package it is indeed a pamplet instead of the actual book, I am incensed with rage. They falsely represented what was being sold on Ebay. I did not knowingly pay $28.54, just for a piece of paper.

+1

Review: I sent this business several board games. They agreed to pay $225 for the games. They did not pay for them. They do not return my emails asking about the payment.Desired Settlement: They should return the games or pay for the games.

Business

Response:

I am very sorry for the long delay on this. There was a clerical error when we received your shipment back in December, but we did indeed receive it. I am having your check for $225 sent out now. We pride ourselves on taking care of our business quickly and offering a high level of service, and clearly we failed to do so here. Again, I deeply apologize for our error in this matter.

Consumer

Response:

I continue to have a good experience with this seller and plan to do more business with them in the future. With a large selection of items, I'm really impressed that they manage to keep a good record of the condition their used items are in. Since they don't have photos of the actual items this is VERY important. Kudos to them.

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Description: Hobby & Model Construction Supplies - Retail, Miniatures - Collectors, Comic Books, Games & Supplies, Hobby, Toy, and Game Stores (NAICS: 451120)

Address: 2242 Kennedy Rd, Janesville, Wisconsin, United States, 53545-0825

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