Roof replacement left fourteen entry points for rodents
In fall of 2022, Noble Roofing removed our old roof (cedar shakes) and replaced it with a new roof (shingles). The rough total of the job was $45,000. When Noble began the job, our home was free of pests (rodents, squirrels, etc.) as there were no holes between the shingles and the attic. Following the completion of the work, our home has been infested with rodents as there are now FOURTEEN holes/points of entry on our roof.
We have been in contact with Noble Roofing, Matt from sales, and Anthony the owner, and have spoken with them via phone and face-to-face. Matt says he doesn't deal with this stuff, and Anthony says he sent my husband a text to show there was one gap and we could talk to Matt's brother about it. We had no idea or indication that the "gap" was a point of entry for rodents, bees (Matt just told me that today on my recorded phone call with him), or snow/rain etc. The text Anthony sent to my husband was a picture and said for him to "talk to Matt's brother about it." Matt's brother does not even work for Noble. We were advised there would be an "aesthetic" difference between the cedar shakes and standard shingles. Never that there were FOURTEEN holes/points of entry on our roof that WERE NOT there before Noble did the work on our roof.
Upon realizing this after being advised by pest control, we contacted Noble to determine a solution. Since the first conversation, there has been ZERO accountability or any attempt to determine a solution. Only lack of accountability and zero attempt to come up with a solution.
We have been in contact with Noble Roofing, Matt from sales, and Anthony the owner, and have spoken with them via phone and face-to-face. Matt says he doesn't deal with this stuff, and Anthony says he sent my husband a text to show there was one gap and we could talk to Matt's brother about it. We had no idea or indication that the "gap" was a point of entry for rodents, bees (Matt just told me that today on my recorded phone call with him), or snow/rain etc. The text Anthony sent to my husband was a picture and said for him to "talk to Matt's brother about it." Matt's brother does not even work for Noble. We were advised there would be an "aesthetic" difference between the cedar shakes and standard shingles. Never that there were FOURTEEN holes/points of entry on our roof that WERE NOT there before Noble did the work on our roof.
Upon realizing this after being advised by pest control, we contacted Noble to determine a solution. Since the first conversation, there has been ZERO accountability or any attempt to determine a solution. Only lack of accountability and zero attempt to come up with a solution.