Hello, We were unable to provide the refund as the product has shipped from our facility to the customerAccording the tracking information from ***, the product was delivered today, December 26, at 7:29AM ESTHere is a link to the tracking information: [redacted] We are more than happy to provide a refund for the customer once they return the productThis can be done by using the Returns & Exchange Center here: https://www.nobullproject.com/pages/exchanges-and-returns We are more than happy to help with any other information that is necessary
Hi,? I see you have been in communication with a member of our Customer Service Team via [redacted] I see you received a pre-paid shipping label so that you can send the Trainers back to our facilityWe have also processed your exchange and the brand new women's size NOBULL Trainers are shipping to youPlease feel free to reach out to us at [redacted] with any questions as we are more than happy to continue to assist you.? Best,The NOBULL Team
We have provided the customer with a refund for the item which was delivered on December 26, at 7:29am ETThe customer has been notified of the refund for this item
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [If you are rejecting the business's response please enter your rejection comments here.]I actually requested a refund a WEEK prior to the item shippingFurther, NB had promised delivery BY Christmas which also did not occur (I still have the email with this promise)I want to go on record as to the extremely poor response and customer service provided by NB I had tried several times to resolve the issue with NB prior to contacting Revdex.com, but NB provided only generic, canned responses which did not even remotely address my concerns I caution other buyers to make CERTAIN the item(s) they order are actually in stock prior to ordering since NB does not subscribe to a policy of transparency and/or ethical conduct with its customers Regards, [redacted] ***
Hello, We were unable to provide the refund as the product has shipped from our facility to the customerAccording the tracking information from ***, the product was delivered today, December 26, at 7:29AM ESTHere is a link to the tracking information: [redacted] We are more than happy to provide a refund for the customer once they return the productThis can be done by using the Returns & Exchange Center here: https://www.nobullproject.com/pages/exchanges-and-returns We are more than happy to help with any other information that is necessary
Hi,? I see you have been in communication with a member of our Customer Service Team via [redacted] I see you received a pre-paid shipping label so that you can send the Trainers back to our facilityWe have also processed your exchange and the brand new women's size NOBULL Trainers are shipping to youPlease feel free to reach out to us at [redacted] with any questions as we are more than happy to continue to assist you.? Best,The NOBULL Team
We have provided the customer with a refund for the item which was delivered on December 26, at 7:29am ETThe customer has been notified of the refund for this item
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [If you are rejecting the business's response please enter your rejection comments here.]I actually requested a refund a WEEK prior to the item shippingFurther, NB had promised delivery BY Christmas which also did not occur (I still have the email with this promise)I want to go on record as to the extremely poor response and customer service provided by NB I had tried several times to resolve the issue with NB prior to contacting Revdex.com, but NB provided only generic, canned responses which did not even remotely address my concerns I caution other buyers to make CERTAIN the item(s) they order are actually in stock prior to ordering since NB does not subscribe to a policy of transparency and/or ethical conduct with its customers Regards, [redacted] ***