Nock Oral Surgery

*** We’ve been unable to contact you about your complaint. Our records indicate that we sent you check # *** for $135.20, in the name of *** *** on October 20, However, since it took so long for me to get your refund to you, I would be happy to re-issue you another check. I want your complaint with the Revdex.com resolved and I want to make things right with you as well. Please contact the office and let’s resolve this issueThanks, DrNock

Here is the copy if the Patients ledger, as you can see the patient received a refund on 10/12/2015, the reason it takes so longis it has to go through our accountants

Complaint: ***
I am rejecting this response because:To whom was this sentI have not received any refunds from this
Dr
Regards,
*** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***