Nolen's Custom Smokers

Initial Business Response / [redacted] (1000, 10, 2015/05/12) */ [redacted] lives in GA but his smoker is in FLThe guy that used to work here worked out something with him regarding partsAs far as I know everything was worked out by one of ***'s employees ***As far as I know parts were sent regarding the rack to *** Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/05/13) */ (The consumer indicated he/she DID NOT accept the response from the business.) Nothing has been doneWe have spent several thousand dollars trying to keep the smoker workingWe have not recieved anything from Nolen, He has not provided replacement parts or renumeration for our costs to repair the equipmentAs usual he struggles telling the truth

She said she was told weeks from 6-1-and she was told thatthen she said she tried to call after weeks, that is impossible it has not been weeks yetit will not be weeks till 8-1-Thanks You [redacted] ***

I have called the purchaser twice this morning 5/3/but did not leave a messageI have also tried calling him several times before I have a smoker that is ready to go for delivery I will try calling one more time today and will leave a message Also, please have him try calling me on the number found on the invoice

Initial Business Response /* (1000, 10, 2015/09/10) */
We sent them there deposit back to them

She said she was told weeks from 6-1-and she was told thatthen she said she tried to call after weeks, that is impossible it has not been weeks yet. it will not be weeks till 8-1-Thanks You *** ***

I have called the purchaser twice this morning 5/3/but did not leave a messageI have also tried calling him several times before. I have a smoker that is ready to go for delivery. I will try calling one more time today and will leave a message. Also, please have him try
calling me on the number found on the invoice

Final Consumer Response /* (2000, 16, 2016/02/22) */
They have sent our deposit back in the form of a check to our lawyerThank you for all of your help

Complaint: ***
I am rejecting this response because: The company was suppose to have it completed by the 2nd week in JulyIrregardless, I want my deposit back because this is not a real company
Sincerely,
Jennifer Calder

Initial Business Response /* (1000, 10, 2015/05/12) */
*** lives in GA but his smoker is in FLThe guy that used to work here worked out something with him regarding partsAs far as I know everything was worked out by one of ***'s employees ***As far as I know parts were sent regarding
the rack to ***
Initial Consumer Rebuttal /* (3000, 12, 2015/05/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Nothing has been doneWe have spent several thousand dollars trying to keep the smoker workingWe have not recieved anything from Nolen, He has not provided replacement parts or renumeration for our costs to repair the equipmentAs usual he struggles telling the truth

The problem has been resolved

Never got any calls from Mr.***