NOMAD GOODS

I purchase the Base Station Pro for my handicapped daughter because she cannot physically plug in a charger to her iPhone. I thought this was a great solution and went ahead and spent the $200 because I thought it would make her life easier. Well, after a short time it started not charging her phone so I attempted 3 times to contact them for help and was just ignored. Going to start posting reviews everywhere I can and warn people not to do business with these guys as I'm tired of companies that think they can get away with treating people like this!

Hi MrE [redacted] ,Could you please let me know if this issue has been resolved?Sincerely,N***###-###-####

Dear MrC [redacted] ,I apologize for the extended delayI see that your order has now been deliveredLet me know if you have any other issuesYou can best reach me at n***@hellonomad.com.Thank you for your extended patience with us during our delay.Sincerely,N***CEO | Nomad

Complaint: I am rejecting this response because: Regards, [redacted] E [redacted] I have been emailing this company for days now At his own offer on the Internet message boards, I emailed N [redacted] for assistanceI never received a personal reply from the company President until this complaint was filedI have now sent N [redacted] a personal email Let's see if it is responded to

Dear MrM [redacted] ,We fully refunded your purchase on June 19thI apologize for the shipping delay.Thank you for your patiencePlease let me know if you need anything else.Sincerely,***

Complaint: I am rejecting this response because: Regards, [redacted] E [redacted] I have been emailing this company for days now At his own offer on the Internet message boards, I emailed N [redacted] for assistance.I never received a personal reply from the company President until this complaint was filed.I have now sent N [redacted] a personal email Let's see if it is responded to