03/19/ Business Name: Lees Auto Service Case ID # [redacted] , [redacted] We have received correspondence from the Better Business Bureau in reference to the case mentioned aboveFirst and foremost we apologize for any inconvenience in this matterWe acknowledge the customer had an unsatisfactory experience with us, for which we have reviewed and resolved the issue We were able to issue a full refund to *** [redacted] in the amount of $on 01/27/ The credit card refund reference number is: [redacted] The last four digits of the [redacted] Credit card is: *** We will proactively work to avoid such complaints in the futureIn this case we received a defective car part from the original equipment manufacturer and had difficulty resolving this matter with the dealerWe will make necessary changes in order to prevent complaints in the future from escalating Sincerely, Lee’s Auto Service Owner Tony *L [redacted] ###-###-#### / [redacted] Style Definitions */
03/19/
Business Name: Lees Auto Service
Case ID #[redacted], [redacted]
We have received correspondence from the RevDex.com in reference to the case mentioned aboveFirst and foremost we
apologize for any inconvenience in this matterWe acknowledge the
customer had
an unsatisfactory experience with us, for which we have reviewed and resolved
the issue
We were able to issue a full refund to [redacted][redacted] in
the amount of $on 01/27/
The credit card refund reference number is: [redacted]The last
four digits of the [redacted] Credit card is: [redacted]
We will proactively work to avoid such complaints in the
futureIn this case we received a defective car part from the original
equipment manufacturer and had difficulty resolving this matter with the
dealerWe will make necessary changes in order to prevent complaints in the
future from escalating
Sincerely,
Lee's Auto Service Owner
Tony *L** ###-###-####
03/19/ Business Name: Lees Auto Service Case ID # [redacted] , [redacted] We have received correspondence from the Better Business Bureau in reference to the case mentioned aboveFirst and foremost we apologize for any inconvenience in this matterWe acknowledge the customer had an unsatisfactory experience with us, for which we have reviewed and resolved the issue We were able to issue a full refund to *** [redacted] in the amount of $on 01/27/ The credit card refund reference number is: [redacted] The last four digits of the [redacted] Credit card is: *** We will proactively work to avoid such complaints in the futureIn this case we received a defective car part from the original equipment manufacturer and had difficulty resolving this matter with the dealerWe will make necessary changes in order to prevent complaints in the future from escalating Sincerely, Lee’s Auto Service Owner Tony *L [redacted] ###-###-#### / [redacted] Style Definitions */
03/19/
Business Name: Lees Auto Service
Case ID #[redacted], [redacted]
We have received correspondence from the RevDex.com in reference to the case mentioned aboveFirst and foremost we
apologize for any inconvenience in this matterWe acknowledge the
customer had
an unsatisfactory experience with us, for which we have reviewed and resolved
the issue
We were able to issue a full refund to [redacted][redacted] in
the amount of $on 01/27/
The credit card refund reference number is: [redacted]The last
four digits of the [redacted] Credit card is: [redacted]
We will proactively work to avoid such complaints in the
futureIn this case we received a defective car part from the original
equipment manufacturer and had difficulty resolving this matter with the
dealerWe will make necessary changes in order to prevent complaints in the
future from escalating
Sincerely,
Lee's Auto Service Owner
Tony *L** ###-###-####