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NorCal Kenworth - Sacramento

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NorCal Kenworth - Sacramento Reviews (1)

Review: I would like to file a complaint against NorCal Kenworth. I made the mistake of having my truck serviced at their business located at 707 Display Way, Sacramento 95838. I have no complaints regarding the actual work that was done, however I do have a very serious complaint about the fact that my truck was vandalized and had items stolen from it. Please note that the truck was not broken into as a key was used to access the interior of the vehicle. The key was available to employees and assorted people allowed into the business. Also the inside of the truck had a large amount of grease typically found at repair businesses. We have filed a police report for the theft. We were told by the business that they have no liability in this matter and that we should have removed all items including anything bolted down. Our items were bolted to the truck. They advised me that would include seats etc. I was obviously surprised to hear of an expectation to remove any lose items ( which I did) but also any bolted down items (which I did not do) when leaving a vehicle overnight. I guess I should have removed the locks to have prevented someone who had access to my keys through the business from breaking in.I recognize that they have no intention of doing the right thing here nor are they interested in keeping my business. However I feel that anyone doing business with them should be warned of the dangers of leaving their truck overnight and the expectation of removing all loose and bolted down items. This is not at all clear based on the signs in the lot. They should also be warned about the lack of security around customers keys and that anyone can get access to them.Please feel free to contact me if you need additional information.Desired Settlement: Cost of stolen items

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Description: Truck Repair & Service, Truck Dealers, Truck accessories

Address: 707 Display Way, Sacramento, California, United States, 95838

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