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Norelli & Reviews (12)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I would like to reach out because I have filed a complained against Retro Fitness on OctoberThe complaint was in regards to a gym cancellationI had cancelled a gym membership in May at Retro Fitness but apparently got billed and my membership was never cancelledThis went to collections eventuallyThis was when I found out this was even occurringAfter filing hte complaint with Revdex.com, Retro Fitness stated they would settle the complaintIt is now April and I receive a credit report stating I am still in collections in regards to this issueApparently Retro Fitness has never settled this issue and my credit is getting ruinedI attempt to access the settlement e-mail however it has expiredHow can I go about retrieving the settlement letter so that I can forward this to the collections agency? Can I file another complaint? Please assist me in this matterI really appreciate your time! Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Retro Fitness regarding complaint ID ***.Sincerely,*** ***

Good afternoon, This complaint has been taken care of her account is no longer in collections she doesn't owe anything and the account is closed outThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

[redacted]We are sorry to hear your issues regarding this matter. Our Retro Fitness outlet has a 60 day cancellation notice which is outlined in the contract when you joined. Never the less we went ahead and took care of the past due amount and your account is closed. We appreciate you being a...

valued member with us. Take Care!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I would like to reach out because I have filed a complained against Retro Fitness on October. The complaint was in regards to a gym cancellation. I had cancelled a gym membership in May 2016 at Retro Fitness but apparently got billed and my membership was never cancelled. This went to collections eventually. This was when I found out this was even occurring. After filing hte complaint with Revdex.com, Retro Fitness stated they would settle the complaint. It is now April 2017 and I receive a credit report stating I am still in collections in regards to this issue. Apparently Retro Fitness has never settled this issue and my credit is getting ruined. I attempt to access the settlement e-mail however it has expired. How can I go about retrieving the settlement letter so that I can forward this to the collections agency? Can I file another complaint? Please assist me in this matter. I really appreciate your time!
Sincerely,
[redacted]

Hello,  The following member signed up for a 1 year commitment and only completed 6 months. After several attempts from our billing company to reach out to the member with no response, the account was sent to collections after three months. Please have the member contact the club at...

###-###-#### and ask to speak to Lisa so we can resolve this issue immediately. We look forward in correcting this situation.

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