Norman's, Inc.

Complaint:
I am rejecting this response
because:It does NOT state that you do not accept worn shoes on your refund policy posted on your counter top or on the receipt! See Attachment. Had I know this, I would have never shopped thereThe left shoe dug into my foot, so YES there was something wrong with them, as I have numerous pairs of Clarks shoes and have never had this happen.
Sincerely,
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As per our store policy by front doorWe do not do refunds on worn merchandiseOn damage merchandise we will exchange onlyThese shoes were worn and there was nothing wrong with them. *Picture of posted store policy attached