Norrell Services

RE: Complaint ID [redacted] Dear Ms. [redacted] , I am writing in response to your letter dated December 16, 2015 notifying me of a complaint received about RTR Business Products, Inc. RTR disputes the customer’s statement of the problem or complaint. However the disputed amount is immaterial and... not worth pursuing. RTR has voided the invoice issued and no amount is due. RTR considers this matter closed. Should you have any questions or concern please don’t hesitate to contact me at [redacted] . Sincerely, RTR Business Products, Inc. Alan L [redacted] Controller