Sent: Monday, August 15, 3:PM Subject: Willow Creek Apartments ID# [redacted] TO: [redacted] From: Willow Creek Response to the Revdex.com complaint: We have received the complaint you filled with the Revdex.com of Houston on August 10th, I am Elizabeth [redacted] the assistant here at Willow CreekI spoke with you last week in regards of the parking warning tag left on your baby sitter’s carAttached is the two addendums you signed in January upon move in which explains all the parking regulations Nothing new has been added to themI also explained the parking regulations to your husband when he came in to the office and spoke to me personallyI explained to him the same way as I did to you and before he left, he thanked me for the information givenI truly understand your frustration, but please bear with us as we have to remember over 2,vehicles on propertyAs I explained to you and your husband, the curtsey officer makes a list of all cars found on the visitor parking on any random day of the week, she will then go back and check on her list two days afterAny vehicles found in that list again will be given the hour orange towing sticker, as you can see it is very hard for us to know one particular car belongs to your baby sitterI would like for your baby sitter to come and have a talk with our morning curtesy officer and show her the vehicle that she drives so we can try our best to prevent any future tagsI hope this can be a solution to our problem, please let me know when she can come and meet with usThank you, Elizabeth [redacted] Assistant Manager Willow Creek Apartments Realty Center Management
Sent: Monday, August 15, 2016 3:24 PM Subject: Willow Creek Apartments ID#[redacted] TO: [redacted] From: Willow Creek Response to the Revdex.com complaint: We have received the complaint you filled with the Revdex.com of Houston on August 10th, I am Elizabeth [redacted] the assistant here at Willow Creek. I...
spoke with you last week in regards of the parking warning tag left on your baby sitter’s car. Attached is the two addendums you signed in January 2015 upon move in which explains all the parking regulations. Nothing new has been added to them. I also explained the parking regulations to your husband when he came in to the office and spoke to me personally. I explained to him the same way as I did to you and before he left, he thanked me for the information given. I truly understand your frustration, but please bear with us as we have to remember over 2,000 vehicles on property. As I explained to you and your husband, the curtsey officer makes a list of all cars found on the visitor parking on any random day of the week, she will then go back and check on her list two days after. Any vehicles found in that list again will be given the 24 hour orange towing sticker, as you can see it is very hard for us to know one particular car belongs to your baby sitter. I would like for your baby sitter to come and have a talk with our morning curtesy officer and show her the vehicle that she drives so we can try our best to prevent any future tags. I hope this can be a solution to our problem, please let me know when she can come and meet with us. Thank you, Elizabeth [redacted] Assistant Manager Willow Creek Apartments Realty Center Management
Sent: Monday, August 15, 3:PM Subject: Willow Creek Apartments ID# [redacted] TO: [redacted] From: Willow Creek Response to the Revdex.com complaint: We have received the complaint you filled with the Revdex.com of Houston on August 10th, I am Elizabeth [redacted] the assistant here at Willow CreekI spoke with you last week in regards of the parking warning tag left on your baby sitter’s carAttached is the two addendums you signed in January upon move in which explains all the parking regulations Nothing new has been added to themI also explained the parking regulations to your husband when he came in to the office and spoke to me personallyI explained to him the same way as I did to you and before he left, he thanked me for the information givenI truly understand your frustration, but please bear with us as we have to remember over 2,vehicles on propertyAs I explained to you and your husband, the curtsey officer makes a list of all cars found on the visitor parking on any random day of the week, she will then go back and check on her list two days afterAny vehicles found in that list again will be given the hour orange towing sticker, as you can see it is very hard for us to know one particular car belongs to your baby sitterI would like for your baby sitter to come and have a talk with our morning curtesy officer and show her the vehicle that she drives so we can try our best to prevent any future tagsI hope this can be a solution to our problem, please let me know when she can come and meet with usThank you, Elizabeth [redacted] Assistant Manager Willow Creek Apartments Realty Center Management
Sent: Monday, August 15, 2016 3:24 PM Subject: Willow Creek Apartments ID#[redacted] TO: [redacted] From: Willow Creek Response to the Revdex.com complaint: We have received the complaint you filled with the Revdex.com of Houston on August 10th, I am Elizabeth [redacted] the assistant here at Willow Creek. I...
spoke with you last week in regards of the parking warning tag left on your baby sitter’s car. Attached is the two addendums you signed in January 2015 upon move in which explains all the parking regulations. Nothing new has been added to them. I also explained the parking regulations to your husband when he came in to the office and spoke to me personally. I explained to him the same way as I did to you and before he left, he thanked me for the information given. I truly understand your frustration, but please bear with us as we have to remember over 2,000 vehicles on property. As I explained to you and your husband, the curtsey officer makes a list of all cars found on the visitor parking on any random day of the week, she will then go back and check on her list two days after. Any vehicles found in that list again will be given the 24 hour orange towing sticker, as you can see it is very hard for us to know one particular car belongs to your baby sitter. I would like for your baby sitter to come and have a talk with our morning curtesy officer and show her the vehicle that she drives so we can try our best to prevent any future tags. I hope this can be a solution to our problem, please let me know when she can come and meet with us. Thank you, Elizabeth [redacted] Assistant Manager Willow Creek Apartments Realty Center Management