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North Adams Regional Hospital

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North Adams Regional Hospital Reviews (1)

Keep getting bills saying not paying. They are not subtracting my payments.I got a $100 copayment. I paid $25 on July 21 via check #[redacted]. I also asked I be put on a $25 month payment plan for 4 months. That $25 payment should of knocked my bill down to ($75), in which I got another bill saying $75. Then I processed to pay the $25. On Sept.25 another payment of $25 was mailed out through online bill pay on my back account (making the balance now at $50). For Oct. I got two bills one that read $50 and one that read $75, I mailed my usual $25 monthly payment (this now would make my bill only $25 remaining. I also mailed a letter with both bills and copies of my bank statements. Today I get another bill for $50 (should be only $25!!) and on it they say that since I am not settling my account they are pursing collection agency. My last and final payment is set up through my bill pay to be mailed on Nov. 25. This will pay off my bill. But, according to this bill I owe $50 and not $25. I have asked them to fix this last month. They fail to do so, I believe they are just trying to get extra money out of me! I have proof and records of all my payments. July 21- mailed check # [redacted] ($25)Sept 25- computer bill pay ($25)Oct 25 - computer bill pay ($25)and final payment due to be mailed Nov. 25 ($25)I am not sure why there was no payment in Aug, however that wouldn't change my balance of today. Please correct my balance to the $25 which will be paid on Nov. 25. Desired SettlementJust to correct my bill!Business Response Contact Name and Title: [redacted]Contact Phone: [redacted]Contact Email:[redacted]We have confirmed that we are in receipt of all three of her $25.00 payments. The current outstanding balance on the account is $25.00 which will be resolved with her November payment.The reason why the patient balance reflected on the statements didn't coincide with [redacted]'s records was due to a timing issue between the statement generation and receipt of payment.Below is a summary of the account activity:07/23/2013 Initial statement in the amount of $100.00 was mailed 08/09/2013 Check # [redacted] in the amount of $25.00 was received08/28/2013 Second statement in the amount of $75.00 was mailed09/24/2013 Third statement in the amount of $75.0009/30/2013 Check # [redacted] in the amount of $25.00 was received10/28/2013 Fourth statement in the amount of $50.00 was mailed10/30/2013 Check # [redacted] in the amount of $25.00 received

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Description: Hospitals

Address: 71 Hospital Ave, North Adams, Massachusetts, United States, 01247-2584


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