In regards to Complaint ID# ***, we have an As Is No Warranty Policy (Buyer’s Guide) however we do offer the Contract Cancellation agreement for an additional $175-$(price varies on vehicle price)After test driving the vehicle he decided to purchase the Toyota Yaris and left satisfied
with the vehicleA week later he came in and requested an exchangeThe customer did not purchase the hour contract cancellation agreement though we decided to continue working with him to find the right vehicle for our customerThe owner is not always available due to having a busy schedule, therefore, we ask customers who wish to speak to him to give us a call or make an appointment with the owner before coming inWe want our customers to be satisfied with the vehicle they purchase therefore, if we can make an exchange happen we do so, although it is not always possibleWe are currently working on finding the right vehicle for this particular customer with no commitmentHe has chosen a vehicle from our inventory and we are currently working on making the exchange happen Sincerely, Victory Auto Sales
In regards to Complaint ID# ***, we have an As Is No Warranty Policy (Buyer’s Guide) however we do offer the Contract Cancellation agreement for an additional $175-$(price varies on vehicle price)After test driving the vehicle he decided to purchase the Toyota Yaris and left satisfied
with the vehicleA week later he came in and requested an exchangeThe customer did not purchase the hour contract cancellation agreement though we decided to continue working with him to find the right vehicle for our customerThe owner is not always available due to having a busy schedule, therefore, we ask customers who wish to speak to him to give us a call or make an appointment with the owner before coming inWe want our customers to be satisfied with the vehicle they purchase therefore, if we can make an exchange happen we do so, although it is not always possibleWe are currently working on finding the right vehicle for this particular customer with no commitmentHe has chosen a vehicle from our inventory and we are currently working on making the exchange happen Sincerely, Victory Auto Sales