North American Tools Reviews (1)
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North American Tools Rating
Description: Tools - Power Actuated, Vibrators - Industrial, Air Compressors, Pressure Washers, Alternators & Generators - Retail, Concrete Vibrators, Engines - Diesel, Engines - Gas, Engines - Gasoline, Generators - Electric, Lawn Mowers, Pumps - Dealers, Tools - Cutting, Tools - Electric
Address: Pen Argyl, Pennsylvania, United States, 18072-1811
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Review: On May 28, 2013 a representative ([redacted]) from North American Tools came to one of my vacilities in [redacted], NJ and offered my son ([redacted]) a deal on demo equipment. He sold [redacted] 8 pieces of equipment for $4000 cash. One is a diesal generator welder. Being that my son isn't a welder, he wasn't able to test the equipment. When I came to test this weldor, it doesn't have enough current to weld. It makes me wonder if the rest of the tools are any better.Since the date of purchase, we've been calling to get this issue resolved. According the the Warranty and Service Policy: North American Tools LLC, hereby Warrants all Generators, Compressors, and Pumps against any and all defects in material and workmanship for ONE YEAR (12 MONTHS)from the date of purchase from a North American Tools LLC representative . It also states that North American Tools LLC agrees to repair such units without charge to the original owner within this time period. Boris from North American Tools LLC finally answered our calls and told us that there was nothing he can do. We asked that we speak to someone who can help us. On June 6, 2013, we received a call from John from North American Tools LLC and he told me that they are not going to return the equipment. He wants us to find a repair shop to fix the machine. I told him to find a repair shop for me so I can keep a record of this issue with him. It's June 8, 2013 and I still haven't heard from North American Tools LLC.Desired Settlement: I would like a refund on all the equipment purchased through North American Tools LLC.
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