North College, LLC

[redacted] In response to your letter concerning North College, LLC Trailer Park we don't see that the lot rent has anything to do with the sale of themobile home We paid North College the full month lot rent for September.We were told we would receive half of the rent back when the new owners took over which was September We understand they also paid for the month of September, but received their half back in October We don'tbelieve we were treated fairly by North College If they want to reimburse us the half month rent which we were told they would do we wouldbe satisfied.Thank you for your consideration[redacted] & [redacted]

North College LLC Manufactured Home Community 1601North College Avenue PtCollins, CO Phone (970) 484-Fax (970)416-1866Managers: Harold & Carla W*** December 2, VIA facsimile (970)221-Revdex.com Attn: [redacted] SCounty Rd5, Suite Fort Collins, CO Re: [redacted] NCollege Ave., #277Rent/Security DepositDear Mr [redacted] :Please accept my apology for overlooking the attached form.In response to [redacted] & [redacted] 's response of November 19, 2015, I apologize for the misunderstanding about the lot rentAs I always explain to persons moving in and out, whomever owns the home the first of the month, when lot rent is due, is the person responsible for that month's lot rentAny proration of lot rent is handled through the broker managing the sale of the home of which we have no controlDue to the privacy act, am not able to discuss with you any details of the persons that purchased the home from [redacted] s, but I will assure you that no one was refunded any monies for lot rent, nor was any one overchargedIf you have any other questions or concerns, please contact my officeCarla W*** Manager cc: PSI/IDM w/encl

North College LLCManufactured Home CommunityNorth College AvenueFtCollins, CO 80524Phone (970) 484-1039Fax (970) 416-1866Managers: Harold & Carla W*** November 17, VIA email & regular mail Revdex.comAttn: [redacted] SCounty Rd5, Suite 100Fort Collins, CO Re: [redacted] NCollege Ave., # Rent/Security Deposit Dear Mr [redacted] : Attached are copies of your letter dated November 11, 2015, an email from the listing agent dated today, a bill of sale and a copy of the listing agreement The sales of [redacted] s’ home was a brokered deal North College LLC had no part in the transaction of the sale, therefore, if the rent was to be pro-rated, this should have been handled with their broker The attached documents clearly explain that the lot rent is the responsibility of the owner of the home, at the time the agreement was signed I regret that there was a misunderstanding and hope this clarifies all questionsIf you have any other questions or concerns, please contact my officeSincerely, Carla W***Managercc: [redacted] & [redacted] w/encl PSI/IDM w/encl [redacted] w/encl

Complaint: [redacted] I am rejecting this response because: When we went to pay the September lot rent their was nothing explained to us at all about rent being prorated thru the brokerWe were told we would be reimbursed for half of the months rent when the new owners took over which did not happen Also the broker managing the sale did not say anything about the lot rent We assumed the lot rent had nothing to do with the sale of the homeThank you [redacted]

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me
Regards,
*** ***

North College LLCManufactured Home CommunityNorth College AvenueFtCollins, CO 80524Phone (970) 484-1039Fax (970) 416-1866Managers: Harold & Carla W*** November 17, 2015 VIA email & regular
mail Revdex.comAttn: *** ***SCounty Rd5, Suite 100Fort Collins, CO 80524 Re: *** *** *** NCollege Ave., #277 Rent/Security Deposit Dear Mr***: Attached are copies of your letter dated November 11, 2015, an email from the listing agent dated today, a bill of sale and a copy of the listing agreement. The sales of ***s’ home was a brokered deal North College LLC had no part in the transaction of the sale, therefore, if the rent was to be pro-rated, this should have been handled with their broker The attached documents clearly explain that the lot rent is the responsibility of the owner of the home, at the time the agreement was signed I regret that there was a misunderstanding and hope this clarifies all questions. If you have any other questions or concerns, please contact my office. Sincerely, Carla W***Managercc: *** *** *** & *** *** w/encl. PSI/IDM w/encl. *** *** w/encl

[redacted]
In response to your letter concerning North College, LLC Trailer Park we don't see that the lot rent has anything to do with the sale of themobile home.  We paid North College the full month lot rent for September.We were told we would receive half of the rent back when the new owners took over which was September 14.  We understand they also paid for the month of September, but received their half back in October.  We don'tbelieve we were treated fairly by North College.  If they want to reimburse us the half month rent which we were told they would do we wouldbe satisfied.Thank you for your consideration.[redacted] & [redacted]

North College LLC Manufactured Home Community  1601North College Avenue Pt. Collins, CO 80524 Phone (970) 484-1039 Fax (970)416-1866Managers: Harold & Carla W[redacted] December 2, 2015 VIA facsimile (970)221-1239 Revdex.com Attn: [redacted] 8020 S. County Rd. 5, Suite 100 Fort Collins, CO 80524 Re: [redacted] 1601 N. College Ave., #277
Rent/Security Deposit. 
Dear Mr. [redacted]:Please accept my apology for overlooking the attached form.
In response to [redacted] & [redacted]'s response of November 19, 2015, I apologize for the misunderstanding about the lot rent. As I always explain to persons moving in and out, whomever owns the home the first of the month, when lot rent is due, is the person responsible for that month's lot rent. Any proration of lot rent is handled through the broker managing the sale of the home of which we have no control. Due to the privacy act, 1 am not able to discuss with you any details of the persons that purchased the home from [redacted]s, but I will assure you that no one was refunded any monies for lot rent, nor was any one overcharged. If you have any other questions or concerns, please contact my office. Carla W[redacted] Manager cc: PSI/IDM w/encl.

[redacted]
In response to your letter concerning North College, LLC Trailer Park we don't see that the lot rent has anything to do with the sale of themobile home.  We paid North College the full month lot rent for September.We were told we would receive half of the rent back when the new owners took over which was September 14.  We understand they also paid for the month of September, but received their half back in October.  We don'tbelieve we were treated fairly by North College.  If they want to reimburse us the half month rent which we were told they would do we wouldbe satisfied.Thank you for your consideration.[redacted] & [redacted]

Complaint: [redacted]
I am rejecting this response because:  When we went to pay the September lot rent their was nothing explained to us at all about rent being prorated thru the broker.
We were told we would be reimbursed for half of the months rent when the new owners took over which did not happen.  Also the broker managing the sale did not say anything about the lot rent.  We assumed the lot rent
had nothing to do with the sale of the home.
Thank you
[redacted]

North College LLCManufactured Home Community1601 North College AvenueFt. Collins, CO 80524Phone (970) 484-1039Fax     (970) 416-1866Managers: Harold & Carla W[redacted] November 17, 2015  VIA email & regular mail Revdex.comAttn:  [redacted]8020...

S. County Rd. 5, Suite 100Fort Collins, CO 80524 Re:    [redacted]          1601 N. College Ave., #277          Rent/Security Deposit Dear Mr. [redacted]: Attached are copies of your letter dated November 11, 2015, an email from the listing agent dated today, a bill of sale and a copy of the listing agreement.  The sales of [redacted]s’ home was a brokered deal.  North College LLC had no part in the transaction of the sale, therefore, if the rent was to be pro-rated, this should have been handled with their broker.  The attached documents clearly explain that the lot rent is the responsibility of the owner of the home, at the time the agreement was signed.  I regret that there was a misunderstanding and hope this clarifies all questions. If you have any other questions or concerns, please contact my office. Sincerely, Carla W[redacted]Managercc:     [redacted] & [redacted] w/encl.          PSI/IDM w/encl.          [redacted] w/encl.

North College LLC Manufactured Home Community  1601North College Avenue Pt. Collins, CO 80524 Phone (970) 484-1039 Fax (970)416-1866Managers: Harold & Carla W[redacted] December 2, 2015 VIA facsimile (970)221-1239 Revdex.com Attn: [redacted] 8020 S. County Rd. 5, Suite 100 Fort Collins, CO 80524 Re: [redacted] 1601 N. College Ave., #277Rent/Security Deposit. Dear Mr. [redacted]:Please accept my apology for overlooking the attached form.In response to [redacted] & [redacted]'s response of November 19, 2015, I apologize for the misunderstanding about the lot rent. As I always explain to persons moving in and out, whomever owns the home the first of the month, when lot rent is due, is the person responsible for that month's lot rent. Any proration of lot rent is handled through the broker managing the sale of the home of which we have no control. Due to the privacy act, 1 am not able to discuss with you any details of the persons that purchased the home from [redacted]s, but I will assure you that no one was refunded any monies for lot rent, nor was any one overcharged. If you have any other questions or concerns, please contact my office. Carla W[redacted] Manager cc: PSI/IDM w/encl.

Complaint: [redacted]
I am rejecting this response because:  When we went to pay the September lot rent their was nothing explained to us at all about rent being prorated thru the broker.We were told we would be reimbursed for half of the months rent when the new owners took over which did not happen.  Also the broker managing the sale did not say anything about the lot rent.  We assumed the lot renthad nothing to do with the sale of the home.Thank you[redacted]