Strong belief my daughter was sold a refurbished keyboard or provided a keyboard cleaning instead of a brand new one as requested and invoiced for
On 12/28/15, my daughter, *** *** dropped off her Mac Pro pc for diagnosis of repairs needed for a spill on keyboard *** owner informed her it needed a keyboard and he could offer refurbished or new We chose new and agreed to pay $ days after repair, keys on keyboard stopped working Mikko employee at North Country Tech Services informed me that refurbished keyboards were only warrantied for days I informed him we paid for new He stated it was still days but he worked with supplier to exchange When I picked up pc on 2/22/16, I asked for a receipt, I was told there was not one After leaving the business, I phoned *** and asked for a receipt showing a new keyboard was installed on her pc on 2/22/ The receipt provided stated "new condition replacement" I asked for proof that a new keyboard was p
Strong belief my daughter was sold a refurbished keyboard or provided a keyboard cleaning instead of a brand new one as requested and invoiced for
On 12/28/15, my daughter, *** *** dropped off her Mac Pro pc for diagnosis of repairs needed for a spill on keyboard *** owner informed her it needed a keyboard and he could offer refurbished or new We chose new and agreed to pay $ days after repair, keys on keyboard stopped working Mikko employee at North Country Tech Services informed me that refurbished keyboards were only warrantied for days I informed him we paid for new He stated it was still days but he worked with supplier to exchange When I picked up pc on 2/22/16, I asked for a receipt, I was told there was not one After leaving the business, I phoned *** and asked for a receipt showing a new keyboard was installed on her pc on 2/22/ The receipt provided stated "new condition replacement" I asked for proof that a new keyboard was p
Prompt, Professional,Knowledgeable,Courteous,Fair price, What more would you expect?