Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.This is a follow up complaint ID# [redacted] on 10/6/I was charged in Aug+ tax + interest for installment of running boards for my vehicleAfter months of ignoring my inquiry when they would be installed, it finally happen after my complaint to Revdex.com in OctI was told the cost to N.CFord was about N.C.Ford owes me moneyI have gone into the dealership to find out who would be the one to talk toAfter more months I had been given several names, none of which have answered my phone calls or e-mailsI imagine they hope I'll give up on obtaining the money owed to meThey need to refund the lender or refund directly to meThe difference of what the product & installation actually cost to what was paid to NC Ford is + tax + interest currently pd for moA total of owedNot to mention the time and aggravation I've endured over the past months trying to resolve the whole thingIt is amazing the amount of disservice this dealership has given me, all the way up the line to the owner.N.CFord either refund back the finance co(Golden credit union) the amount they owe, or refund me so I can credit my finance account Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below In response to North County Ford's message, I stand by my initial complaint and swear that not one single attempt has been made by [redacted] or any employee at North County Ford to return any of my callsI have my phone records that prove not a single incoming call was ever received from themI also spoke to the owner of North County Ford, Scott Crowley, he promised to look into the matter immediately and to get right back to me, but still haven't received a phone call back from him in over two weeks The only truth about Ford's response to this complaint is that [redacted] did tell me, the one time I actually got a hold of someone, to contact my bank to find out where the title is I was told by the bank that they no longer send titles via mail, it is all done electronically through the [redacted] nowTitles are transferred hours after the payoff was madePayoff was made July 24, which means they have had the title waiting for them days after thatI do not have the title nor have I ever received one from my bankThe truth is that North County Ford has the title in hand and has my vehicle for sale on their lot and on the websiteHow can they sell my vehicle without a title? They are not being truthful about returning my calls or having possession of the title In order to resolve this, I would like North County Ford to release my check immediatelyI have proof they have possession of the title so there should not be an issue with mailing out my check Regards, [redacted]
Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.This is a follow up complaint ID# [redacted] on 10/6/I was charged in Aug+ tax + interest for installment of running boards for my vehicleAfter months of ignoring my inquiry when they would be installed, it finally happen after my complaint to Revdex.com in OctI was told the cost to N.CFord was about N.C.Ford owes me moneyI have gone into the dealership to find out who would be the one to talk toAfter more months I had been given several names, none of which have answered my phone calls or e-mailsI imagine they hope I'll give up on obtaining the money owed to meThey need to refund the lender or refund directly to meThe difference of what the product & installation actually cost to what was paid to NC Ford is + tax + interest currently pd for moA total of owedNot to mention the time and aggravation I've endured over the past months trying to resolve the whole thingIt is amazing the amount of disservice this dealership has given me, all the way up the line to the owner.N.CFord either refund back the finance co(Golden credit union) the amount they owe, or refund me so I can credit my finance account Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below In response to North County Ford's message, I stand by my initial complaint and swear that not one single attempt has been made by [redacted] or any employee at North County Ford to return any of my callsI have my phone records that prove not a single incoming call was ever received from themI also spoke to the owner of North County Ford, Scott Crowley, he promised to look into the matter immediately and to get right back to me, but still haven't received a phone call back from him in over two weeks The only truth about Ford's response to this complaint is that [redacted] did tell me, the one time I actually got a hold of someone, to contact my bank to find out where the title is I was told by the bank that they no longer send titles via mail, it is all done electronically through the [redacted] nowTitles are transferred hours after the payoff was madePayoff was made July 24, which means they have had the title waiting for them days after thatI do not have the title nor have I ever received one from my bankThe truth is that North County Ford has the title in hand and has my vehicle for sale on their lot and on the websiteHow can they sell my vehicle without a title? They are not being truthful about returning my calls or having possession of the title In order to resolve this, I would like North County Ford to release my check immediatelyI have proof they have possession of the title so there should not be an issue with mailing out my check Regards, [redacted]