North Oaks Landing Reviews (1)
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North Oaks Landing Rating
Description: Apartment Complexes
Address: 2038 Quail Forest Dr, Raleigh, North Carolina, United States, 27609-5018
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This apartment complex will charge you when you move out and keep your security deposit. My husband and I moved in with 2 cats, paying a $300 non refundable pet deposit that was supposed to cover the carpet and blinds. Within 2 weeks after we moved out,we received an itemized list of repairs that we are responsible to pay for. We paid a $100 security deposit when we moved in along with a $300 pet deposit/fee that was said to cover the carpet and blinds by the previous management. Included in your list is a $60 charge for refrigerator repair, $100 for carpet, $34 for drip pans on the stove, $70 oven cleaning, $10 dishwasher cleaning, and $60 for the blinds. The $100 deposit was put towards these repairs/professional cleaning, but my pet deposit and monthly pet rent did not go towards any of these repairs/replacements. They also had my car towed without any notice. I had to pay $100 to get it back, and asked that North Oaks Landing refund me for the unnecessary action taken.Desired SettlementI would like to request that my $100 that I paid to get my car back from towing be refunded for the inconvenience and lack of communication in this matter.Business Response This resident paid a $300 one time non-refundable pet fee not a pet deposit. Attached is documentation showing that this was a pet fee not a deposit. The resident did not provide any documentation showing that this pet fee would be applied towards any damages at move out.