North Shore Home Works

Revdex.com:I would like to reject the offer of Mediation for complaint ID [redacted] Regards, [redacted] ***

HO HAS AGREED TO DROP THIS COMPLAINT BASED ON NSHW REPAIRING CHIMNEY ON GREENWOOD GLENCOE..WHICH HAS BEEN COMPLETED AS OF /6/16...CHIMNEY HAS WARRANTY (NOT THE ROOF) FOR MONTHS AGAINST LEAKAGETHE INSIDE CHIMNEY WALL WILL BE COMPLETED BY FEB 10TH WEATHER PERMITTINGPAINTED AND PATCHED ONE WALL TO STANDARD CODESTHIS INSIDE WALL HAS A WARRANTY AGAINST LEAKAGE FOR MONTHS...ALL INFOIS DOCUMENTED BETWEEN HO AND COMPANY ON TEXTTHANK YOU-RON [redacted] NORTH SHORE HOME WORKS

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThis is based on the agreement reached between North Shore Home Works (company) and the home ownerThe home owner reserves the right to re-instate the complaint if the terms between NSHW and the homeowner are not met by the companyThe complete terms of the agreement are documented in the communications between home owner and the company Sincerely, Samuel ***

HOMEOWNER AND COMPANY HAVE AGREED IN LEAST IN THEORY TO A COMPROMISE PERTAINING TO [redacted] COMPANY WILL TUCKPOINT AND SEAL APPROPRIATE AREAS AND GIVE HO MONTH WARRANTY AGAINST LEAKAGE.INSIDE WILL BE PATCHED AND PAINTED ONE FIREPLACE WALLS TO STANDARD CODE BY FEB, 10TH WEATHER PERMITTINGWARRANTY WILL BE MONTHS ONCE COMPLETEDIN TURN HO HAS AGREED TO RESCIND NEGATIVE INFOIN ANOTHER PROPERTY ON SHERIDAN RDIN HIGHLAND PARK AND WILL NOT HOLD COMPANY LIABLE OR FINANCIALLY RESPONSIBLE IN ANY WAY WHATSOEVERTHIS RELEASE IS CONCURRENT WITH TAKING CARE OF GREENWOOD GLENCOE, IF THERE IS AN ISSUE PENDING WITH THE CHIMNEY HO CAN GO BACK AND MAKE AN ADDITIONAL COMPLAINT WITH HIGHLAND PARK PROPERTYTHANK YOU, [redacted] NORTHSHORE HOME WORKS

CUSTOMER HAS EMAIL FROM THIS DATE WITH WARRANTY AREAS ON CHIMNEYTHOSE AREAS WILL BE RESEALED AND THE WARRANTY WILL BE IN EFFECT UNTIL FEB, 6TH CUSTOMER HAS NEVER PROPERLY FIXED CHIMNEY AS THIS IS A RENTAL PROPERTYTHERE IS NO WAY POSSIBLE TO TELL WHO HAS DONE WHAT AND WHAT CONTRACTOR HAS
DONE WHATI HAVE TWO CONTRACTORS WHO WILL ATTEST THAT THIS AREA HAS NEVER BEEN DONE RIGHT, AS A MATTER OF FACT THE FIRST CONTRACTOR TOLD ME HE DOES NOT WANT TO PROVIDE ME WITH A WARRANTYI DID SO TO MAKE CUSTOMER HAPPY HE PUSHED ME INTO MISTAKE...COMPANY WILL RESEAL THOSE ITEMS/AREAS LISTED ONLYIF CHIMNEY STILL LEAKS IT IS COMING FROM OTHER AREAS LIKE I SUGGESTED AND EXPLAINED TO CUSTOMER WHO DID NOT LIKE TO HEAR HE NEEDS TO SPEND MORE $COMPANY WILL BE RESPONSIBLE FOR ONLY AREAS LISTED-NOT AN ADDITIONAL $JOBBY THE WAY FROM A VERY EXPERIENCED ROOFER.*** *** ***

HO HAS AGREED TO DROP THIS COMPLAINT BASED ON NSHW REPAIRING CHIMNEY ON 305 GREENWOOD GLENCOE..WHICH HAS BEEN COMPLETED AS OF 1 /6/16...CHIMNEY HAS WARRANTY (NOT THE ROOF) FOR 4 MONTHS AGAINST LEAKAGE. THE INSIDE CHIMNEY WALL WILL BE COMPLETED BY FEB 10TH WEATHER PERMITTING. PAINTED AND PATCHED ONE...

WALL TO STANDARD CODES.. THIS INSIDE WALL HAS A WARRANTY AGAINST LEAKAGE FOR 6 MONTHS...ALL INFO. IS DOCUMENTED BETWEEN HO AND COMPANY ON TEXT.. THANK YOU-RON [redacted] NORTH SHORE HOME WORKS

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. This is based on the agreement reached between North Shore Home Works (company) and the home owner. The home owner reserves the right to re-instate the complaint if the terms between NSHW and the homeowner are not met by the company. The complete terms of the agreement are documented in the communications between home owner and the company.
Sincerely,
Samuel [redacted]

Revdex.com:I would like to reject the offer of Mediation for complaint ID [redacted]Regards,[redacted]

HOMEOWNER AND COMPANY HAVE AGREED IN LEAST IN THEORY TO A COMPROMISE PERTAINING TO [redacted]. COMPANY WILL TUCKPOINT AND SEAL APPROPRIATE AREAS AND GIVE HO 3 MONTH WARRANTY AGAINST LEAKAGE.INSIDE WILL BE PATCHED AND PAINTED ONE FIREPLACE WALLS TO STANDARD CODE BY FEB, 10TH 2016 WEATHER PERMITTING. WARRANTY WILL BE 6 MONTHS ONCE COMPLETED.. IN TURN HO HAS AGREED TO RESCIND NEGATIVE INFO. IN ANOTHER PROPERTY ON SHERIDAN RD. IN HIGHLAND PARK AND WILL NOT HOLD COMPANY LIABLE OR FINANCIALLY RESPONSIBLE IN ANY WAY WHATSOEVER.. THIS RELEASE IS CONCURRENT WITH TAKING CARE OF 305 GREENWOOD GLENCOE, IF THERE IS AN ISSUE PENDING WITH THE CHIMNEY HO CAN GO BACK AND MAKE AN ADDITIONAL COMPLAINT WITH HIGHLAND PARK PROPERTY.. THANK YOU,[redacted]NORTHSHORE HOME WORKS