North Shore- LI Jewish Health System

Revdex.com: At this time, I have not been contacted by North Shore- LI Jewish Health System regarding complaint ID [redacted] Sincerely, [redacted]

Hello ***, Thank you for taking the time to review the patient complaint with me Two checks were issued to the patient on totaling $ Check# ***in the amount of $ Check#***in the amount of $ Please let me know if you have any questions As you advised, as the mediator you will be contacting the patient and update the website on our behalf Thank you,

Revdex.com:
At this time, I have not been contacted by North Shore- LI Jewish Health System regarding complaint ID [redacted].
Sincerely,
[redacted]

Hello [redacted],
 
Thank you for taking the time to review the patient complaint with me.  Two checks were issued to the patient on 3/**/14 totaling...

$514.40.
Check# [redacted]in the amount of $389.60
Check#[redacted]in the amount of $124.80
 
Please let me know if you have any questions.  As you advised, as the mediator you will be contacting the patient and update the website on our behalf.
 
 
Thank you,

Review: My daughter fell in a play area and fractured her elbow on May **, 2012. She had to undergo a long awaited procedure on **, 2012. As soon as I started receiving my bills in August, 2012, I started making my payments all the way until october, 2012 upto my last bill. In March 2013, I called up the facility to provide me with my receipts for insurance purposes. They gave me all the receipts and also confirmed in writing that my account was paid in full. Sometime in the beginning of November 2013, I received a bill to the amount of $60.40 which was processed in July of 2012. Insurance paid them on august of 2012. They finally billed me more than a year later, in November of 2013. I called my insurance they have a dispute window of 180 days from billing date. which I have the proof is 10/[redacted]/13. I even escalated the bill in November, since I got billed now. The insurance is not helping me.Desired Settlement: I want them to write this charge off. They cannot ask me to pay almost 2 years later because of their inefficient staff and slow processing.

Consumer

Response:

At this time, I have not been contacted by North Shore- LI Jewish Health System regarding complaint ID [redacted].

Sincerely,

Review: I was hit by a car back in 2012 I was sent to the hospital .the bills were paid to the hospitial by no-fault but yet I was billed again I call the hospital the said I owed almost 500 bucks I paid it and was told by no fault the were paid its been almost 2 month and now me and my attorney the was handing this issue keep getting told 5-10 more days untill I get my money and the rep that told my attorney this was [redacted]Desired Settlement: I want my money back this week

Business

Response:

Hello [redacted],

Thank you for taking the time to review the patient complaint with me. Two checks were issued to the patient on 3/**/14 totaling $514.40.

Check# [redacted]in the amount of $389.60

Check#[redacted]in the amount of $124.80

Please let me know if you have any questions. As you advised, as the mediator you will be contacting the patient and update the website on our behalf.

Thank you,

Review: A statement from BlueCross BlueShield states they were billed $781.66 by NSLIJ medical center. The total deductible was charged which was $500. On 6/**, BlueCross claimed they paid $225.33 to the Medical center leaving a balance of $556.33 which includes the co pay. The patient received bills from this Medical center. The first one around 5/* states a charge of $713, insurance paid $513 and the balance was $200. Note, the insurance company does not receive the claim until 6/**, so how is a statement able to be generated stating they have collected $513 in May. On 7**,a manager and I discussed the outrageous amount they were charging as well as the inconsistencies of the billing. Her comments were "New York State law allows us to do this" and "this is not the first time I have heard this". She mentioned a facility fee but could not tell me what that was even though she is a manager in the billing office. She also stated that the insurance paid $205 and he owed $605.20. This did not match the Bluecross statement. She offers a 30% reduction of the $605.20. That would bring the bill down to$423.64. But she puts off collecting the amount because I asked where the $605.20 came from. The patient receives another bill on 7/* stating that the insurance only paid $107.80, the total bill was $713 and he owes 605.20. These charges do not cover the physician's bill which was $277. So not only are the billing practices suspicious because the amount keeps changing, and the patient was seen for [redacted] (was not able to be seen by the PCP) with no tests, blood work, X-rays,etc, the amount charged for walking into the door is outrageous. No where is it posted what the Facility fee is. The manager could not even tell me how much someone is charged for a facility fee. These are outrageous costs for an urgent care not an ER.Desired Settlement: There needs to be a substantial reduction in the cost to just walk in the door. The $713 is for processing paperwork? They need to be more up front with their costs. If the facility fee is standard and it should be, then they should be able to tell you. They should be able to provide an itemized bill and it should match the insurance bill. People should not be left wondering what the correct amount is and exactly what they are paying for. There should be a warning on the paperwork stating"with the first stroke of the pen, you will owe us $713".

Consumer

Response:

At this time, I have not been contacted by North Shore- LI Jewish Health System regarding complaint ID [redacted].

Sincerely,