North Star Auto Sales II

Review: I brought a car nissan maxima 2010 in june at northstar auto sale. I also brought extended warranty for 2999 dollar, but I decided to cancel on june **. The term for cancellation within 60 days was a full refund which I haven't receive anything. I have the signed cancellation paper which the car financial gave me said he would take care of the rest. I call the warranty company to check up on it a month later and they said it's already cancel and that I have to deal with the car dealer. I call northstar auto sale to speak to "[redacted]" the financial manager multiple time only to get a respond he is not here so I told them to cal me back. They never call me back but I call back again and got a hold of [redacted] and he told me it was weird that I should of gotten the money already so he said he would check on it and call me back. Still no words from him so I call back a month later twice to try to get a hold of nick only to be told he was not here and that the secretary girl will let him know to call me back. It's already December so i'm not sure now, it would be helpful if you can give some advice on this matter.Desired Settlement: I just wish to have my refund 2999 dollar to be apply to my car loan principle.

Consumer

Response:

At this time, I have not been contacted by North Star Auto Sales II regarding complaint ID [redacted].

Sincerely,