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North Star Builders

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North Star Builders Reviews (8)

the repairs we did, did not have an effect on the electrically system the vehicle sat at our dealership for three weeks after the repair, that could have caused the starting issueWe have reached out to the customer and offered to look at the vehicle and see if we can assist in finding the cause, waiting to hear back from him

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Gary, My name is ** *** I'm am the GM at Woody Sander Ford, I spoke with my service manager and the tech who worked on you car.The tech did note on the work order a stone chip and a small crack in the windshield prior to changing the oil, I'm sure when we lifted the vehicle the body flexed
causing the crack to expaned.I advised the servise manager that we would be replacing the windshield in your vehicle as a good will measure because our advisor fail to walk around the vehicle with you when you dropped it offI'll leave this option up to you, because I feel the stone chip was already there I would like you to contact your insurance company windshields fall under comp on your policy there should only be a $deductible that we will pay

the repairs we did, did not have an effect on the electrically system the vehicle sat at our dealership for three weeks after the repair, that could have caused the starting issue. We have reached out to the customer and offered to look at the vehicle and see if we can assist in finding the cause,...

waiting to hear back from him.

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Address: 1640 S Tenaya Way, Las Vegas, Nevada, United States, 89117-1509

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northstarbuilders.trustab.org

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