(The consumer indicated he/she DID NOT accept the response from the business.)
Still investigating what? They have got a recorded statement, police report, satellite picture of where items were exactly located. The claim rep who visited my house asked questions like isn't that illegal? Clearly far...
from knowledgeable about the situation to the point of insulting. This has gone on for way too long!
[redacted]response has been scanned in and converted to text below (original document is available using the online complaint system).
Thank you for your email sent on March 8, 2016 regarding further correspondence concerning our insured, [redacted] As indicated in previous correspondence, North Star Mutual Insurance Company continues to investigate Mr. [redacted]'s claim. After all necessary information is gathered North Star Mutual will work to bring Mr. [redacted]'s claim to an amicable conclusion. ([redacted] Rebuttal Response.pdf)
(The consumer indicated he/she DID NOT accept the response from the business.)
Still investigating what? They have got a recorded statement, police report, satellite picture of where items were exactly located. The claim rep who visited my house asked questions like isn't that illegal? Clearly far...
from knowledgeable about the situation to the point of insulting. This has gone on for way too long!
[redacted]response has been scanned in and converted to text below (original document is available using the online complaint system).
Thank you for your email sent on March 8, 2016 regarding further correspondence concerning our insured, [redacted] As indicated in previous correspondence, North Star Mutual Insurance Company continues to investigate Mr. [redacted]'s claim. After all necessary information is gathered North Star Mutual will work to bring Mr. [redacted]'s claim to an amicable conclusion. ([redacted] Rebuttal Response.pdf)