Hired this company for a residential move and have been requesting reimbursement for damage to a dress, walls, and a lost/missing piece of furniture Hired the company for a move on 05/29/ Informed the owner, [redacted] ***, of the damage and missing item on the day of the move, prior to paymentShe informed me to pay and inform her in writing of the issuesShe indicated she had a process to reimburse me and settle that claim for reimbursementShe said I had days to do soI called againWe discussed what she needed in the email, specificallyI first emailed her on 06/24/[redacted] indicated I would hear back from her within a weekI followed up on 07/27/2017, after hearing nothing [redacted] replied she had been very busy but expected to settle the claim the following weekThis is about the time she stopped answering or returning my callsMy boyfriend began calling as wellOn 08/11/I again emailed asking for an updateI received no responseI followed up again o
Hired this companyUnfotunately, after the move we had some missing items and damage The claim we sent to the owner was almost days ago and appears to have never been filedRecent attempts to contact the owner have been unsuccessfulWould not recommend
Hired this company for a residential move and have been requesting reimbursement for damage to a dress, walls, and a lost/missing piece of furniture
Hired the company for a move on 05/29/
Informed the owner, *** ***, of the damage and missing item on the day of the move, prior to paymentShe informed me to pay and inform her in writing of the issuesShe indicated she had a process to reimburse me and settle that claim for reimbursementShe said I had days to do soI called againWe discussed what she needed in the email, specificallyI first emailed her on 06/24/2017.*** indicated I would hear back from her within a weekI followed up on 07/27/2017, after hearing nothing*** replied she had been very busy but expected to settle the claim the following weekThis is about the time she stopped answering or returning my callsMy boyfriend began calling as wellOn 08/11/I again emailed asking for an updateI received no responseI followed up again o
Hired this company for a residential move and have been requesting reimbursement for damage to a dress, walls, and a lost/missing piece of furniture Hired the company for a move on 05/29/ Informed the owner, [redacted] ***, of the damage and missing item on the day of the move, prior to paymentShe informed me to pay and inform her in writing of the issuesShe indicated she had a process to reimburse me and settle that claim for reimbursementShe said I had days to do soI called againWe discussed what she needed in the email, specificallyI first emailed her on 06/24/[redacted] indicated I would hear back from her within a weekI followed up on 07/27/2017, after hearing nothing [redacted] replied she had been very busy but expected to settle the claim the following weekThis is about the time she stopped answering or returning my callsMy boyfriend began calling as wellOn 08/11/I again emailed asking for an updateI received no responseI followed up again o
Hired this companyUnfotunately, after the move we had some missing items and damage The claim we sent to the owner was almost days ago and appears to have never been filedRecent attempts to contact the owner have been unsuccessfulWould not recommend
Hired this company for a residential move and have been requesting reimbursement for damage to a dress, walls, and a lost/missing piece of furniture
Hired the company for a move on 05/29/
Informed the owner, *** ***, of the damage and missing item on the day of the move, prior to paymentShe informed me to pay and inform her in writing of the issuesShe indicated she had a process to reimburse me and settle that claim for reimbursementShe said I had days to do soI called againWe discussed what she needed in the email, specificallyI first emailed her on 06/24/2017.*** indicated I would hear back from her within a weekI followed up on 07/27/2017, after hearing nothing*** replied she had been very busy but expected to settle the claim the following weekThis is about the time she stopped answering or returning my callsMy boyfriend began calling as wellOn 08/11/I again emailed asking for an updateI received no responseI followed up again o