Initial Business Response / [redacted] (4000, 11, 2014/09/30) */ We have further reviewed the patient's case and hope we can provide a satisfactory responseWe do not feel we are obligated to pay the patient the $that went to the third party, that has no affiliation with our office, not only because we did not receive any portion of that payment, but the only reason the X-rays are of no use to the patient is due to the patient's mother changing her mind about receiving orthodontic treatmentWith that said, our number one goal here is patient satisfaction and if the patient's mother is not happy with her overall experience then we agree to cover her expenses of $ Initial Consumer Rebuttal / [redacted] (2000, 13, 2014/10/02) */ (The consumer indicated he/she ACCEPTED the response from the business.) This is all what I need to get reimbursement for a service that never happenedI will be expecting my reimbursement from VDAAnyways thank you Revdex.com for assisting me to solve this issue
Sorry, but there is something seriously wrong on how they conduct businessCharging patients incorrectly, not verifying correct benefits, and making photocopies of their credit cardsWho does that? Especially to the elderly?
Initial Business Response /* (4000, 11, 2014/09/30) */
We have further reviewed the patient's case and hope we can provide a satisfactory response. We do not feel we are obligated to pay the patient the $280 that went to the third party, that has no affiliation with our office, not only...
because we did not receive any portion of that payment, but the only reason the X-rays are of no use to the patient is due to the patient's mother changing her mind about receiving orthodontic treatment. With that said, our number one goal here is patient satisfaction and if the patient's mother is not happy with her overall experience then we agree to cover her expenses of $280.
Initial Consumer Rebuttal /* (2000, 13, 2014/10/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
This is all what I need to get reimbursement for a service that never happened. I will be expecting my reimbursement from VDA. Anyways thank you Revdex.com for assisting me to solve this issue.
Initial Business Response / [redacted] (4000, 11, 2014/09/30) */ We have further reviewed the patient's case and hope we can provide a satisfactory responseWe do not feel we are obligated to pay the patient the $that went to the third party, that has no affiliation with our office, not only because we did not receive any portion of that payment, but the only reason the X-rays are of no use to the patient is due to the patient's mother changing her mind about receiving orthodontic treatmentWith that said, our number one goal here is patient satisfaction and if the patient's mother is not happy with her overall experience then we agree to cover her expenses of $ Initial Consumer Rebuttal / [redacted] (2000, 13, 2014/10/02) */ (The consumer indicated he/she ACCEPTED the response from the business.) This is all what I need to get reimbursement for a service that never happenedI will be expecting my reimbursement from VDAAnyways thank you Revdex.com for assisting me to solve this issue
I had not been to a dentist for yearsthen the wife found ** * and I have been going to the dentist for over or more years*** *** **
Sorry, but there is something seriously wrong on how they conduct businessCharging patients incorrectly, not verifying correct benefits, and making photocopies of their credit cardsWho does that? Especially to the elderly?
Initial Business Response /* (4000, 11, 2014/09/30) */
We have further reviewed the patient's case and hope we can provide a satisfactory response. We do not feel we are obligated to pay the patient the $280 that went to the third party, that has no affiliation with our office, not only...
because we did not receive any portion of that payment, but the only reason the X-rays are of no use to the patient is due to the patient's mother changing her mind about receiving orthodontic treatment. With that said, our number one goal here is patient satisfaction and if the patient's mother is not happy with her overall experience then we agree to cover her expenses of $280.
Initial Consumer Rebuttal /* (2000, 13, 2014/10/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
This is all what I need to get reimbursement for a service that never happened. I will be expecting my reimbursement from VDA. Anyways thank you Revdex.com for assisting me to solve this issue.