Northeast Auto Land

May 9, 2016I'm writing in regards to [redacted] , ID # [redacted] Her deal date is 2/12/16, one week after her deal was done she brought the vehicle back complaining about a noise every time she hit a bumpWe immediately fixed the problem with her vehicleA week later she brought back the vehicle this time complaining about the vehicle smoking, this time we gave [redacted] a loaner vehicle to use for a few weeks while we fixed the problem with her vehicleWe expressed to her that we would need to go thru the warranty company [redacted] told the warranty company that her vehicle was smoking at the date of purchase, which was not the caseThe only thing Northeast Auto Land can do is go halves on the repair which she would have to bring the vehicle back to us, unless she can get the warranty company to cover the repair to the engine.Feel free to call me with any questions @###-###-####.Thank you,Corey B5-17-

May 9, 2016I'm writing in regards to [redacted], ID # [redacted]. Her deal date is 2/12/16, one week after her deal was done she brought the vehicle back complaining about a noise every time she hit a bump. We immediately fixed the problem with her vehicle. A week later she brought back the vehicle...

this time complaining about the vehicle smoking, this time we gave [redacted] a loaner vehicle to use for a few weeks while we fixed the problem with her vehicle. We expressed to her that we would need to go thru the warranty company. [redacted] told the warranty company that her vehicle was smoking at the date of purchase, which was not the case. The only thing Northeast Auto Land can do is go halves on the repair which she would have to bring the vehicle back to us, unless she can get the warranty company to cover the repair to the engine.Feel free to call me with any questions @###-###-####.Thank you,Corey B5-17-16