Northeast Health & Fitness

[redacted] joined our facility in August and provided her billing information at the time of signing upUnfortunately, this billing was incorrect because it stated that the bank account could not be locatedWe sent out an email, which we send to all past due accountsi have contacted our billing reps and asked she be removed from collections

[redacted] joined the health club on 4/20/She decided to cancel her contract days laterHer membership was subsequently canceled on 4/23/Ms [redacted] was never billed for any monthly dues and her enrollment fee was refunded by her credit card company

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below the Northeast health and fitness never sent me an email or any other form of communication regarding past due account although I had provided my bank account informationOnly call I received was from the collections agencyYou can go ahead and remove me from collections but I already paid my balancePlease do take notice that the facility manager told me that my memebership is cancelled due to account going to collections and assured me I don't have to worry about further billingI hope that is correct as I do not wish to continue going to your facility.thanks Regards, [redacted] ***

RevDex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

[redacted] joined the health club on 4/20/2015. She decided to cancel her contract 2 days later. Her membership was subsequently canceled on 4/23/2015. Ms [redacted] was never billed for any monthly dues and her 74.00 enrollment fee was refunded by her credit card company.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
the Northeast health and fitness never sent me an email or any other form of communication regarding past due account although I had provided my bank account information. Only call I received was from the collections agency. You can go ahead and remove me from collections but I already paid my balance. Please do take notice that the facility manager told me that my memebership is cancelled due to account going to collections and assured me I don't have to worry about further billing. I hope that is correct as I do not wish to continue going to your facility.thanks
Regards,
[redacted]

[redacted] joined our facility in August 2015 and provided her billing information at the time of signing up. Unfortunately, this billing was incorrect because it stated that the bank account could not be located. We sent out an email, which we send to all past due accounts. I have contacted our...

billing reps and asked she be removed from collections.