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Northeast La. Auto Insurance Agency

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Northeast La. Auto Insurance Agency Reviews (6)

To whom it may concern, As of 1/19/16, there was an unpaid past due balance on this account of $which was sent to third party collections On 1/20/16, we received payment for that amount paying the account in full and covering all unpaid invoices on your account. Due to a
payment application error on our part, a portion of this payment was not allocated correctly. On 2/26/16, we realized that we had funds to cover the entire amount we placed with the collection agency and the placement was in error. We notified the agency of the error and asked that they close the account immediately. We advised Vengroff W*** *the collection agency) that the account was placed in error based on our payment application error. They assured us that *** *** *** *** credit would not be negatively affected in anyway due to our placement errorBest regards, IhlanM*** Charge Off/Bad Debt Lead Collector

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hello,I have contacted the branch manager regarding this issue and he has agreed to credit the invoice [redacted] in the amount of $144.79 and request a refund for this amount to her [redacted] card. The branch will be reaching out to Ms. [redacted] to make other arrangements on the contract so that she is able...

to get a monthly invoice on the same date each month.Sincerely,Doris M[redacted]Billing Resolution Manager

The company was not present during this incident. Therefore, it is a matter of he said she said. I did inquire what was the truck hauling. But they never responded. If they look back at our email correspondence you can see that. It is highly unlikely that my vehicle suffered two chips in the windshield and several chips on the grill. Normal road debris on a heavily traveled interstate(highway 70) is not going to contain enough rocks to put several chips in my vehicle. I sent pictures of the truck to the company to prove that their truck was on the highway not to prove that there were rocks coming from the truck. You would have to have a high-definition camera in order to view rocks coming out of the trailer. Quite frankly it is very unsafe to even take a picture traveling on an interstate so they are lucky I even got a picture of the truck. They need to take responsibility for their trucks and what they do to other vehicles when they are not cleaned out properly! There is no possible way for me to present evidence that this incident happen. Therefore, I also ask the company if they ever pay out any claims to drivers on the road. My guess is they do not because there's no way to provide evidence unless you have your video camera on at the exact time the rocks are coming out of the truck and heading your vehicle. Basically it's not possible. Therefore, if The company had any integrity they would pay for their damage.

Good Morning,We received a claim from the local branch on June 2, 2016. We did not have any evidence of debris on our trailer. A denial letter was sent on June 8, 2016.  On June 15, 2016, Ms. [redacted] called me and told me that she had photographs of our trailer and wanted to email them to me. I...

reopened her claim and emailed her my contact information. Ms. [redacted] sent the pictures to me, but they revealed our trailer was clean. I saw no rocks or other debris on our trailer. I sent a second denial via email.  To address the comment regarding not telling Ms. [redacted] what we were hauling, I do recall discussing this with her over the phone. I told her that we haul storage units that are empty to our customer locations. I only spoke to Ms. [redacted] on the phone once on June 15th. The remainder of our correspondence was conducted in writing. I have attached our email exchange and pictures, if needed.  Sincerely, Kathryn W[redacted]Claims Manager

Mobile Mini does not have enough evidence to proceed with this claim. We cannot discuss other claimants and their outcomes. This is not a matter of integrity, but rather a proof of claim issue. We apologize for any inconvenience this has caused you and your family.     Best regards, KathrynW[redacted] Claims Manager

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Address: 7207 DeSiard St Suite 9, Monroe, Louisiana, United States, 71203

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www.robertsoldscadillac.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Northeast La. Auto Insurance Agency, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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