Northeast Motor Cars Reviews (10)
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Northeast Motor Cars Rating
Description: Auto Dealers - Used Cars
Address: 615 E Prien Lake Rd, Paterson, New Jersey, United States, 70601-8611
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Sorry this compliant has gotten this farI was unaware of this issueWe do stand behind our vehiclesI will make sure a check of $goes out to you today as a reimbursement for the missing itemsAgain I am sorry it went this far but it has gotten to the owner and will be resolved today
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me I would just like to suggest that going forward, that all car dealerships follow the legal protocol to contact the rightful owner of a vehicle before allowing any type of trade in I am thankful that the dealership chose to do the right thing and voided out the contract signed by my son, and allowed him to return their vehicle and retake my vehicle
Regards,
*** ***
Northeast motor cars and the customer have agreed that northeast will purchase the vehicle back
In response to [redacted] complaint please be advised that there seemed to have been a miscommunication between [redacted] son and the salesman as he was under the impression that [redacted] had given the 2008 Lexus to his son, but as soon as [redacted] made us aware...
of what had happened without his consent we immediately cancelled the deal, returned back [redacted] car and took possession of our vehicle again.
[A...
default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
customer was contacted and refund was made.
Sorry this compliant has gotten this far. I was unaware of this issue. We do stand behind our vehicles. I will make sure a check of $350.00 goes out to you today as a reimbursement for the missing items. Again I am sorry it went this far but it has gotten to the owner and will be resolved today
this is the first I am seeing this compliant. I will address the problem and get back to you with the resolution.
Northeast Motor Cars did payoff the trade to audi financial. [redacted] services sent the title to the customer. After a number of attempts to reach the customer to obtain the title and resolve his issue. He has only hung up the phone on us. We would be happy to pay him the difference if there...
is one on the trade payoff. All we need is the title and a little cooperation from the customer to get this matter resolved
Review: On January 9 2016 I purchased a bmw 335 xi from northeast motor cars and was given a 20 day temporary registration until the dealer was suppose to deliver my new York plates to me.My temporary registration has expired on January 28 2016 and I have not received my new York plates from the dealership I have contacted them by phone 3 times and went there to see if they can provide me with another temporary registration they have denied that to me today is February 2 2016 and my vehicle has been without plates for 5 days now and it has to be stored cause I can not leave it on nyc streets because I will get a summons I have paid the dealership all my new York state devito fees that I had to pay to get this vehicle registered and don't see why it is taking so long for my plates to come to meDesired Settlement: I would like to have the plates sent to me as fast as possible so I could enjoy the vehicle I bought