Northeast Ohio Regional Sewer District

According to our records, the customer contacted our office on March 9, and was transferred to the City of Cleveland's Water Pollution Control Department at [redacted] Water Pollution Control is responsible for any maintenance issues that are located at the street the customer is responsible for any sewer maintenance issues from the tree lawn to the home With regards to the customers issues with the service level and the inspectors appointments that is an issue that needs to be resolved with Water Pollution Control The Northeast Ohio Regional Sewer District chemically treats wastewater and does not make appointments to perform sewer maintenance on private properties

Good morning.Meter reading and billing services are handled by
our billing agent, the City of Cleveland Division of Water. Division of
Water can be reached at 216-664-3130. I also forwarded your concern to
a Unit Supervisor who stated she will be contacting you

According to our records, the customer contacted our office on March 9, 2018 and was transferred to the City of Cleveland's Water Pollution Control Department at [redacted]  Water Pollution Control is responsible for any maintenance issues that are located at the street the customer...

is responsible for any sewer maintenance issues from the tree lawn to the home.  With regards to the customers issues with the service level and the inspectors appointments that is an issue that needs to be resolved with Water Pollution Control.  The Northeast Ohio Regional Sewer District chemically treats wastewater and does not make appointments to perform sewer maintenance on private properties.