Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me since they are zeroing out the balance due.
Regards,
*** ***
Dear Ms. [redacted]
Arial, sans-serif;">I am in receipt of a billing complaint due to the lack of pre-authorization for services provided by Northeast Radiology. The physician ordering the test is responsible for obtaining the pre-authorization and the hospital is responsible for checking to ensure the authorization is obtained prior to performing the test. Occasionally, the system fails to ensure the test has the necessary pre-authorization.
Both the hospital and Northeast Radiology have worked the past several months to obtain an authorization for payment. Your insurance company has denied such requests. Therefore, I have discounted your bill in full for $357.00.
Please accept my sincere apology for the statements you received while your claim was being appealed. If you have any further questions, please contact me at ###-###-####.
Sincerely,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me since they are zeroing out the balance due.
Regards,
*** ***
Dear Ms. [redacted]
Arial, sans-serif;">I am in receipt of a billing complaint due to the lack of pre-authorization for services provided by Northeast Radiology. The physician ordering the test is responsible for obtaining the pre-authorization and the hospital is responsible for checking to ensure the authorization is obtained prior to performing the test. Occasionally, the system fails to ensure the test has the necessary pre-authorization.
Both the hospital and Northeast Radiology have worked the past several months to obtain an authorization for payment. Your insurance company has denied such requests. Therefore, I have discounted your bill in full for $357.00.
Please accept my sincere apology for the statements you received while your claim was being appealed. If you have any further questions, please contact me at ###-###-####.
Sincerely,
[redacted] President