I am issuing a statement regarding Suncraft Corp and complaint # [redacted] We are happy with our patio project and Suncraft's resolution to our driveway and request that this complaint be closed. Thank you,
I reviewed the response made by the business in reference to complaint ID [redacted]. Suncraft did address the window installation issues I raised to my satisfaction. There are many nice features with our new porch. However, there are a couple design elements (of which I raised with Suncraft throughout) that are now permanent to the structure preventing me from signing off as a 100% satisfied customer. These design element concerns were not part of my complaint to the Revdex.com. I simply cannot give the impression ALL is well with my Suncraft porch due to them satisfactorily addressing the window issues I raised as part of this complaint. Yes, we will enjoy our new porch for years to come. No, I won't be able to overlook the design elements any time soon.There is the open issue with my concrete driveway and how they committed exceptionally to clean up. I'll look forward to them successfully addressing similarly to how they successfully addressed my window installation.Regards,
[redacted]
I am issuing a statement regarding Suncraft Corp and complaint # [redacted] We are happy with our patio project and Suncraft's resolution to our driveway and request that this complaint be closed. Thank you,
I reviewed the response made by the business in reference to complaint ID [redacted]. Suncraft did address the window installation issues I raised to my satisfaction. There are many nice features with our new porch. However, there are a couple design elements (of which I raised with Suncraft throughout) that are now permanent to the structure preventing me from signing off as a 100% satisfied customer. These design element concerns were not part of my complaint to the Revdex.com. I simply cannot give the impression ALL is well with my Suncraft porch due to them satisfactorily addressing the window issues I raised as part of this complaint. Yes, we will enjoy our new porch for years to come. No, I won't be able to overlook the design elements any time soon.There is the open issue with my concrete driveway and how they committed exceptionally to clean up. I'll look forward to them successfully addressing similarly to how they successfully addressed my window installation.Regards,
[redacted]