Even though the first line in big red letters was a shock (no Revdex.com), I always find the service to be excellent since the days of N [redacted] Received a call from Ryan(?)beforehand telling me they were on their way which was goodBesides the cleaning service, technician Steve was a big help with a problem I had with my wood-stove stovepipe, and I agreed to replace it to code with Northeastern
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*** *** *** * *** *** *** *** We have received the Revdex.com notification of a complaint in
reference to *** *** I personally spoke with the customer, *** *** on November 21st. He was charged for the agreed upon emergency same day service call, which is $+ tax. The customer agreed to the charge prior to arrival. Upon arrival we prepared a complete inspection and determined the chimney was unable to be cleaned, and provided a proposal for repairs that were necessary to bring the chimney up to code. As a courtesy to the customer and to ensure 100% satisfaction (as if our policy) we issue *** *** a full refund, and the matter is considered closed Please let me know if you need any additional information. Regards, *** *** ** ***
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Northeastern chimney is a very professional company with outstanding customer service. The technician that came to my house was extremely knowledgeable and informative. I look forward to doing business with them again in the future.
Even though the first line in big red letters was a shock (no Revdex.com), I always find the service to be excellent since the days of N[redacted] Received a call from Ryan(?)beforehand telling me they were on their way which was good. Besides the cleaning service, technician Steve was a big help with a problem I had with my wood-stove stovepipe, and I agreed to replace it to code with Northeastern.
Even though the first line in big red letters was a shock (no Revdex.com), I always find the service to be excellent since the days of N [redacted] Received a call from Ryan(?)beforehand telling me they were on their way which was goodBesides the cleaning service, technician Steve was a big help with a problem I had with my wood-stove stovepipe, and I agreed to replace it to code with Northeastern
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*** *** *** * *** *** *** *** We have received the Revdex.com notification of a complaint in
reference to *** *** I personally spoke with the customer, *** *** on November 21st. He was charged for the agreed upon emergency same day service call, which is $+ tax. The customer agreed to the charge prior to arrival. Upon arrival we prepared a complete inspection and determined the chimney was unable to be cleaned, and provided a proposal for repairs that were necessary to bring the chimney up to code. As a courtesy to the customer and to ensure 100% satisfaction (as if our policy) we issue *** *** a full refund, and the matter is considered closed Please let me know if you need any additional information. Regards, *** *** ** ***
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*** ***
Northeastern chimney is a very professional company with outstanding customer service. The technician that came to my house was extremely knowledgeable and informative. I look forward to doing business with them again in the future.
Even though the first line in big red letters was a shock (no Revdex.com), I always find the service to be excellent since the days of N[redacted] Received a call from Ryan(?)beforehand telling me they were on their way which was good. Besides the cleaning service, technician Steve was a big help with a problem I had with my wood-stove stovepipe, and I agreed to replace it to code with Northeastern.