Northeastern Chimney Solutions

Review: CALL TO FIX AUGER IN THE PELLET STOVE. CAME AND REPLACE THE AUGER AND CHARGE US $350. WE STARTED THAT DAY THE FLAME WAS SO LARGE THAT WE HAD TO STOP FROM USING IT. IT GOT SO HOT SO FAST, WE THOUGHT IT WAS GOING TO START A FIRE. WE CALL HIM UP, HE CAME UP AND FIX IT. WILL IT MADE IT WORRIES. WE CALL HIM AGAIN, HE SAID HE BE THERE THAT MONDAY, DIDN'T SHOW UP, CALL HIM AND SAID HE FORGOT. SHOW UP THE FOLLOWING TUESDAY, THIS TIME HE SAID IT WAS FIX, CHARGE US ANOTHER 150. WILL STARTED IT THE EVENING, FLAMES WERE SO HIGH THE THE PELLET IN THE BOX CAUGHT ON FIRE, THANK GOD WE WERE HOME WHEN THAT HAPPEN, OR THE HOUSE WOULD HAVE CAUGHT ON FIRE. CALL HIM BACK HE CAME TOKE VIDEO OF THE INSIDE TO SEND TO THE MANUFACTURER THAT WAS ON FEB 28. HAVEN'T HEAR FROM HIM AND WE CAN'T USED OUR STOVE.Desired Settlement: I WOULD LIKE TO GET IT FIX AND GIVE SOME OF OUR MONEY BACK. WE HAD NO HEAT FROM FEB ON.