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Northeastern Health System

P.O. Box 1280, Oaks, Pennsylvania, United States, 19456

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I received medical testing from a testing facility ran by Northeastern Health System in April of 2019. I never received any invoice from them until January of 2020. When I called to pay my invoice I was told that it was my second notice and was outside time limits to receive paid in full discount. I explained that I had only received this invoice and just the business day before, the representative did not care. When I asked to speak with a manager or supervisor to plead my case I was told that he was in a meeting and that he would call me back. 48 hours later with no call back, I called and again asked for a manager and was again told he was in a meeting. When I asked if the meeting had been going on for two days nonstop, I was told he wasn’t in a meeting the last time I had called. I am trying to settle my bill but need to speak to someone who is not reading from a script but continue to get the run around so to speak. I was never sent an email or received a phone call regarding the supposed first invoice and after 9 months had passed since the testing was done, had figured the insurance had covered the charges.

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Address: P.O. Box 1280, Oaks, Pennsylvania, United States, 19456

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