Sign in

Northeastern Masonry & Chimney

Sharing is caring! Have something to share about Northeastern Masonry & Chimney? Use RevDex to write a review
Reviews Northeastern Masonry & Chimney

Northeastern Masonry & Chimney Reviews (3)

[redacted] ,We responded to the customer via a Reputation Alert web site to which he had stated his complaint after a conversation he had with our office then left him unsatisfiedA copy of that reply is belowTo this date we have never had an issue with any township we install in, from Saratoga to KingstonAlso attached is a copy of his signed contract which states in the very first line, our exclusions and conditions “We at Northeastern Fences sincerely apologize for your experience with our companyWe would never knowingly install a fence in violation of town codeIf you'll reference the contract you signed, you'll see that we are not responsible for incorrect heights or property linesWe cover a very broad service area and simply cannot know all the codes for each and every city/townThe responsibility lies with the individual customer to know the codes for their local area and to communicate them to usAgain, we apologize for your experienceIf you have any additional questions or comments, please give me a call at###-###-####.” If you any further need to contact me, please note that I am on Vacation from 8/15-8/23, but Joe will be in and out of the office that week James J***Fencing ManagerNortheastern Fences.comUS Rt 9wSelkirk, NY 12158###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I do not want to jeopardize anyone's employment given the current unemployment rateHowever, one of the workman who took down our previous code compliant fence informed Joe that the fence that I asked to be installed was in violation of town codeJoe replied to put up the fence regardlessThe workman told me that this is what transpiredThe workman also told me the customer is always right.
Regards,
*** ***

[redacted],We responded to the customer via a Reputation Alert web site to which he had stated his complaint after a conversation he had with our office then left him unsatisfied. A copy of that reply is below. To this date we have never had an issue with any township we install in, from Saratoga to...

Kingston. Also attached is a copy of his signed contract which states in the very first line, our exclusions and conditions.  “We at Northeastern Fences sincerely apologize for your experience with our company. We would never knowingly install a fence in violation of town code. If you'll reference the contract you signed, you'll see that we are not responsible for incorrect heights or property lines. We cover a very broad service area and simply cannot know all the codes for each and every city/town. The responsibility lies with the individual customer to know the codes for their local area and to communicate them to us. Again, we apologize for your experience. If you have any additional questions or comments, please give me a call at###-###-####.” If you any further need to contact me, please note that I am on Vacation from 8/15-8/23, but Joe will be in and out of the office that week.   James J[redacted]Fencing ManagerNortheastern Fences.com1650 US Rt 9wSelkirk, NY 12158###-###-####

Check fields!

Write a review of Northeastern Masonry & Chimney

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Northeastern Masonry & Chimney Rating

Overall satisfaction rating

Address: 1650 Us Route 9W, Selkirk, New York, United States, 12158-3119

Phone:

Show more...

Web:

This website was reported to be associated with Northeastern Masonry & Chimney.



Add contact information for Northeastern Masonry & Chimney

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated