Customer overstated his income and was not able to prove his income after the transaction was madeThe finance company retracted it's credit approval and we had to unwind the deal, which included the trade in vehicle and payoff on the vehicleCustomer chose to buy another car at another dealership without trading the car that we had to give backWe tried to do everything in our power to resolve the issue and keep them in their new car, but were unsuccessful
Customer overstated his income and was not able to prove his income after the transaction was madeThe finance company retracted it's credit approval and we had to unwind the deal, which included the trade in vehicle and payoff on the vehicleCustomer chose to buy another car at another dealership without trading the car that we had to give backWe tried to do everything in our power to resolve the issue and keep them in their new car, but were unsuccessful