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Northern Hardware Ltd.

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Northern Hardware Ltd. Reviews (4)

Tell us why here...Thank you for allowing us the opportunity to respond to this complaintplease be advised that our finance manager Eric V [redacted] was first contacted by [redacted] on June [redacted] and explained that he contacted the warranty company directly in order to cancel his extended contract without any interaction with [redacted] or assistance from Eric V [redacted] which is perfectly fine and [redacted] was within his rights to do so, unfortunately it took us until his inquiry to determine he was entitled to a refund since we had no part in the outright cancelwe have located and agree with the findings that the money does in fact belong to [redacted] and will take immediate action to refund him a check to a location of his choiceWe will consider the matter handled effectively and hope the Bureau agrees Thank you for your assistance in this matter, Respectfully, Richard VV [redacted] President [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved It is unfortunate that it had to get this far to have someone call me back Sincerely, [redacted]

Tell us why here...Thank you for allowing us the opportunity to respond to this complaint. please be advised that our finance manager Eric V[redacted] was first contacted by [redacted] on June [redacted] 2016 and explained that he contacted the warranty company directly in order to cancel his extended contract...

without any interaction with [redacted] or assistance from Eric V[redacted] which is perfectly fine and [redacted] was within his rights to do so, unfortunately it took us until his inquiry to determine he was entitled to a refund since we had no part in the outright cancel. we have located and agree with the findings that the money does in fact belong to [redacted] and will take immediate action to refund him a check to a location of his choice. We will consider the matter handled effectively and hope the Bureau agrees.
Thank you for your assistance in this matter,
Respectfully,
Richard V. V[redacted] President [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  It is unfortunate that it had to get this far to have someone call me back.
Sincerely,
[redacted]

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Address: 549 Cleveland Cres SE, Calgary, Alberta, Canada, T2G 4R8

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