Northern Piedmont Federal Credit Union Reviews (1)
Northern Piedmont Federal Credit Union Rating
Description: Banks, Commercial Banking (NAICS: 522110)
Address: James Madison Hwy, Culpeper, Virginia, United States, 22701
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Review: I contacted the Credit Union every month for the last 6 months after having online access to my credit card account cut off. shortly after having that access cut off I quit receiving paper bills. Upon contact I was told that my ex-husband had filed bankruptcy and as part of that process they cut off the online access and could no longer send paper bills as it was considered a collection attempt. I told them he did not live in my houre nor had he for about 7 years. Each month I was told they would see what they could do.
I have not been provided with bills for me to ensure there are not errors which is a violation of the Fair Credit Reporting act. I am unable to determine my payments due without going to the credit union to find out what the amount due is.
I have incurred late charges on my account as a result of the inability to make payments they way I have for at least 10 years.Desired Settlement: I demand my monthly billing statements as it is my right under the Fair Credit Reporting Act. I also request refund of any late charges incurred or any other charges for the last 7 months as I have been denied my right to review my bill for lack or errors.
Business
Response:
After speaking with [redacted] from the company on 10/29/13 she stated the customer has been set up to receive statements and according to the files the customer does not have any late charges.