Northern Services, Inc.

Initial Business Response /* (1000, 9, 2014/09/07) */
Contact Name and Title: *** *** President
Contact Phone: XXXXXXXXXX
Contact Email: ***@northernserviceinc.com
*** *** work was not complete and the bill was times the average cost of cost for this kind of work
*** *** was supposed to provide service for 1yr after this installation and did not perform this service and did not provide Northern Service Incwith any service tags showing that he took care of work for entire year
Water One who provides the same work was $per tower for yearWater one also had controls on site and were functioning properly
There is no reason for a $bill if work was not complete*** *** and company was supposed to service cooling towers Monthly and was never showing up after installation
After asking about service *** *** did not provide phone calls back and did not provide a reason for equipment installation of $with no monthly service
*** *** also never gave Northern Service Inca quoteWhen I *** *** inquired how much to get started *** *** said not that much
$for this kind of work is absurd and should have been quoted before installing equipment
Initial Consumer Rebuttal /* (3000, 11, 2014/09/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept the response
1) the work was completeI do have someone that will testify to this who assisted in finishing the installationWe do finish our workI would be more than happy to produce information to that effect
The cost of the job reflects a special system and material needed since Costco's cooling system had overheated and possible on the verge of losing high pressure refrigerant
Service tags were provided even though we were not being paid for a periodMyself and one of our service techs jointly went out to run test and evaluate the systemsWe do have the reports and dates we when out to the siteWe discontinued service due to nonpayment
We are competitive in the industryAnyone can come in with a low price
We place a lot of importance on health and safetyThe products we used pose very little threat to the going down the storm drain as much cheaper liquids will in the event of a spill
The bill was for both new water treatment equipment, its installation and monthly serviceWe also have acknowledgment of the quotes from northern and approval to do the work
We always strive to go the extra mileWith that being said I am asking for the work and equipment we supplied and installed be paid for and we will write off all of the service visits and inhibitor supplied
Final Business Response /* (4000, 15, 2014/11/17) */
Please consider this email confirmation of
the two payments made totaling $5,as settlement in full for
Industrial
H, Inc
We will contact the creditor to advised to proceed with the removal
with the Revdex.com
Thank You
*** ***
Final Consumer Response /* (3000, 20, 2014/12/03) */
***
We have not received the full amount agreed upon as of 11/24/
*** ***
Industrial H2O, Inc
Operations Manager
P-XXX-XXX-XXXX