Northport Corporation of St. Cloud Reviews (1)
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Northport Corporation of St. Cloud Rating
Description: Boat Dealers
Address: 39 N. Harding Ave, Gillett, Wisconsin, United States, 54124
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+1 (920) 855-6537 |
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My complaint is about the owners Mike B[redacted] ,Tim A[redacted] & Tage K[redacted] . This complaint involves several issues with very poor warranty service , Poor attitude , service , And customer satisfaction . I rate this business as one of the worst in Wisconsin. I have bought a few different boats from this place and its always the same and there attitude and the way they treat a customer and there very poor warranty work is some of the worst I have ever experienced. The owner Mike B[redacted] and Tim A[redacted] will not work with you on warranty issues to keep you as a customer and I urge anyone looking to buy a new boat to stay away from Mirrocraft because of this terrible warranty and service from the manufacturer. I brought my boat back to them on at least two different occasions and asked them to repair it and there repair was some of the worst butchering I have ever seen in my life !!. They took a saw zall and cut away my deck to put in an additional battery . The battery was so tight you couldn't hardly remove it and the wiring that Tag did on this boat was some of the worst horrific wiring I have ever seen in my life . It was confusing to hook up and was a terrible sloppy wiring job . There service dept. along with the arrogant attitude and poor warranty service after the sale is one of the worst in Wisconsin I have ever seen. I recently spoke to Mike on the phone asking him politely how to order a gunwale block I wanted to add on the boat and explained to him how difficult it was to get accessories and again I was cut short by his abusive and terrible attitude along with his arrogance on how I should just get parts from an alternate sporting goods dealer is beyond belief to me !!!. He then went on to tell me how I should pretty much not bother him with warranty details any longer and that there was no where to order parts but from a dealer or them and again this arrogant owner when I asked Mike " what dealer " Mikes response to me was I don't what " blank " dealer !!! The attitude and abusive language Mike demonstrated to me again was enough for me to hang up on this person and never buy another boat from this company again . I would never buy another Mirro Craft boat again based on the terrible attitude Mike and his partner have and the very poor warranty work they provide . After spending several thousand dollars of money you would hope to get decent warranty work and advice from the manufacturer but this is not the case with mike and his staff. I Would rate this business one of the worst I've ever seen as a customer . There are plenty of good dealers and business but this poor service along with the terrible attitude of this staff was enough to never buy a boat from them again !!