Northside Driving School

The student training had to be terminated because of the poor attendanceWe as a school are obligated to report students' attendance back to the Small Business Services of NYC and WorkforceThe program is designed for people in needStudents who miss their lessons and arrive late to the lessons without informing the school show lack of responsibilityIt takes away the learning and job opportunities for many other people in need

Dear ***,
*** *** failed to follow the program structureHe didn't attend his lessons on April **without notifying the schoolHe neither answered the phone nor he called the school backThe following day the student was scheduled for 3:30pm once again *** has missed the appointmentAfter reaching out to him he has attended the lessons but was late. This program is designed for people in needWe expect our students to be responsible and committed to the program structure, especially because the schedule is flexible and students may decide whether they want to take lessons on a specific day in the first place
Northside driving school has terminated his training but we have nothing to do with the voucher he has received from the SBS (Small Business Services)
*** *** has publicly accused the school of taking his moneyIt is unacceptable and unlawful, and from this point we will not discuss this case with *** *** himselfWe have hired an attorney to resolve this issue

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint They stated it was because of my attendance I only miss one lesson and it was due to an emergency in which I had to take my wife to the hospital and I have documentation forI need those lessons and it was a poor excuse from the company and shoes there lack of responsibility and repeat that they have for there customersI want them to refund the grant and would like an apology for what they didVery unprofessional to terminate some with a medical excuse and documentation.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
***

The student training had to be terminated because of the poor attendance. We as a school are obligated to report students' attendance back to the Small Business Services of NYC and Workforce1. The program...

is designed for people in need. Students who miss their lessons and arrive late to the lessons without informing the school show lack of responsibility. It takes away the learning and job opportunities for many other people in need.

Review: I received a grant from workforce 1 to take lessons for my cdl A licence. I had a eemergency and had to take my wife to the ER and I have documents. The next day I took my driving lessons and went to the office to ask if they can reschedule those hours the receptionist said no. I ask if there's anything take can be worked out and she said speak to the boss. I said okay thank and have a good day. She also tried to get me to sign for the whole 20hrs lessons in one shot and I explained that I will sign as I take the lessons on the date of. She got upset. When I got home I received a phone call stating that I was no longer in the program and canceled my road test and lessons. When I ask what I did wrong she had no comment and said that's what the boss wants. She stated that she didn't understand why I wanted to reschedule my hours when I getting my classes for free. I told her that the city is paying for a service that's not being provided. She said oh well you no longer in the program. I Di nothing wrong and the company took the money was very distasteful on how they treated me. This license was my future and means to take care of my family and with no reason they just threw me to the curb. They don't care, they just take what money they can get out you and if or when they feel like it they get rid of you. I need help please on how to deal with this. Should I get a lawyer. It's there any way you can help. Thank you.Desired Settlement: I would like my full refund from the grant that I received so that I can go to another school so I can receive my license which is so important to me and my family. Thank you.

Business

Response:

The student training had to be terminated because of the poor attendance. We as a school are obligated to report students' attendance back to the Small Business Services of NYC and Workforce1. The program is designed for people in need. Students who miss their lessons and arrive late to the lessons without informing the school show lack of responsibility. It takes away the learning and job opportunities for many other people in need.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint They stated it was because of my attendance. I only miss one lesson and it was due to an emergency in which I had to take my wife to the hospital and I have documentation for. I need those lessons and it was a poor excuse from the company and shoes there lack of responsibility and repeat that they have for there customers. I want them to refund the grant and would like an apology for what they did. Very unprofessional to terminate some with a medical excuse and documentation.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Dear [redacted],

[redacted] failed to follow the program structure. He didn't attend his lessons on April **without notifying the school. He neither answered the phone nor he called the school back. The following day the student was scheduled for 3:30pm once again [redacted] has missed the appointment. After reaching out to him he has attended the lessons but was late. This program is designed for people in need. We expect our students to be responsible and committed to the program structure, especially because the schedule is flexible and students may decide whether they want to take lessons on a specific day in the first place.

Northside driving school has terminated his training but we have nothing to do with the voucher he has received from the SBS (Small Business Services)

[redacted] has publicly accused the school of taking his money. It is unacceptable and unlawful, and from this point we will not discuss this case with [redacted] himself. We have hired an attorney to resolve this issue.