Northside Media Group Reviews (3)
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Northside Media Group Rating
Description: EVENT PLANNERS
Address: 45 Main Street Suite 806, Brooklyn, New York, United States, 11201-1076
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Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
We've reviewed the statement from the complainant and agree with his pointsA refund will be issued, and the complainant will be contacted by email
Review: I purchased three tickets from Northside Media Group, via a website called [redacted]. It was stated on the tickets that the concert would take place rain or shine. It rained, and they postponed the concert to the following Sunday. I was not in town that day and hence could not go, same for my two friends for whom I purchased the other two tickets. I messaged Northside Media Group via a messenger on the [redacted] website on Friday the [redacted], the day they rescheduled. Between that day and the following Monday I messaged them several times using their contact on the [redacted] website, as well as on their own website. I heard nothing back. I contacted them via [redacted] and got a reply with an email. I sent a message to that email and was told that the time to receive a refund had passed. Of course it passed because no one responded to me. Three tickets were never used and they get to keep my money because they chose to not respond to me before the time allowed to issue refunds? Not fair.Desired Settlement: I simply would like a refund for the three tickets I had purchased. I believe that is fair.
Business
Response:
We've reviewed the statement from the complainant and agree with his points. A refund will be issued, and the complainant will be contacted by email.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,