Northstar Moving Corporation

David and his team were amazing! Quick, polite, and extremely professionalThey knew exactly what they were doingEverything in my new home looks perfect, and not even a scratch I would definitely recommend to everyone!

Quick and easy moveGuys we're extremely helpful and careful with all our belongingsWould recommend them to anyone in the Phoenix area! Thanks again!

Complaint: I am rejecting this response because: Their contractual duty was to deliver all of our personal goods and household items, which by virtue of their trying to make an offer (which if they wanted to simply provide only a stipulated insurance amount, then there would never have been a need for an offer)--definitely implies guilt and responsbility If they lost just one or two items, this I could potentially understand and would have little care about unless those items were of extreme value In this case, they have lost, misplaced and simply not delivered medium and large size boxes and one foot ladder Our family has estimated the value of what we know to be missing contents from the move (although we hesitate as boxes are not labeled fully so a definitive itemization of the items missing is nearly impossible to determine) at almost $ Their offer was $Our compliant rests on a few key items that Northstar Moving must take responsibility for: They unpacked the original moving trucks loaded which we witnessed the doors being locked and closed This unpacking and moving to an additional truck is the only explanation for the missing items This is both incompetence and inexcusable--for which the Revdex.com cannot in good conscious provide a high rating to this company Completely losing boxes at the sizes they are can be taken as potentially failing to fully complete the delivery These items simply do not vanish in thin air and are somewhere The compnay has stated they exhausted efforts to determine what happened and where they could be located--however I am not convinced My reasoning is the issue noted with the missing ladder Upon finding this was missing (and a foot ladder is not a small item that could go unnoticed), I called Northstar requesting they find and deliver The next day they said our ladder was found and would be delivered to the house However, they delivered someone else's ladder (it was even labeled with another customers moving itemized sticker!), which I promptly called them to have it picked back up and returned to the rightful owner If this can happen, then it is clear they do not have an adequate and appropriate tracking system for those items entrusted (and contractually obligated) into their care Finally, by providing me an "offer", they have already indicated an acceptance of responsbility for their actions However, their offer needs to better meet and match the true value of our loss This should be the actions of a company which claims to be a "Better Business" and advertises as such Otherwise, I demand the return of our missing household goods and the completion of the originally intended delivery Surely if they truly cared about their customers, for which we are one, then their search would not end until all items were found or appropriately replacedI requested the help from the Revdex.com as well as their industry association and state government oversight organization so that justice can be delivered and facilitated for us Northstar will not put anything in writing to us (even when directly asked--as they denied for no reason), presumably so as to not self-incriminate We therefore, need your help to resolve this matter since they will not professionally work with us for an acceptable solution Regards, D [redacted]

Love love love this moving company! Excellent job, great attitude, amazing team and great pace they work atUsing this service is a mustAndrew, Miguel, David are the best

Davis, OJ and Andrew were great! The whole move was seamless and they did an excellent job! Highly recommended and will use them again!

The movers went through our belongings and stole our wedding bandPlease use caution if you chose this business

NorthSTar moved our bedroom apartment into a rental home in less than hours without a scratch They were very professional and courteous and extremely helpful They wrapped up everything in shrinkwrap which protected everything wonderfully Their prices are extremely reasonable We would recommend them to anyone moving with a star rating

My wife and I have used North Star for two of our moves and they have not disappointedThey show up on time, are very efficient, and give you the white glove serviceDavid, Coop, and O.J were very professional and courteousI will, and already have, recommended North Star to family and friends

Migel, Dave, and John were very professional in my moveno damages, moved quickly and safelyI would recommend these guys to anyone !! Thank you

Called this company and was able to schedule same day serviceThe guys did a great jobCouple minor scratches on the floor in process, but it comes with the territory when moving large furniture I supposeOtherwise, the guys worked extremely hard, and were done moving all of our furniture in hoursI would definitely use this company again

The three gentleman who came to help move things out of my apartment were very kind and helpful It was kind of an unusual job, but they took on the task with no issues They wrapped the couch to help keep it clean for a carpet cleaning that was taking place They offered to help with more things than I had even hoped they would I would definitely recommend the service

NorthStar moved my mother's apartment into a storage unit quickly and carefullyThey made sure her furnishings were protected and did a great job

Very impressed with the service from this teamThey blanketed and wrapped all of my furniture, disassembled and reassembled, loaded and unloaded quickly but with careWould highly recommend this team for any move, especially higher end furniture like my *** for example

David and Roland did a great job helping me moveI was totally blown away by not only the professionalism on how they handled my wife's fragile items but how fast they wentI would recomend this company to anyone looking for someone to move

David, Andrew, and OJ from Northstar were fantastic! They were fast, efficient, and friendlyEverything was moved with care and arrived in the same condition it left inI would use Northstar again and recommend to friends and family

Love love love this moving company! Excellent job, great attitude, amazing team and great pace they work atUsing this service is a mustAndrew, Miguel, David are the best

They were excellent and efficient would use them again

Really happy we hirwd North StarThey called ahead to leave me know their arrival time, which I appreciated because they book a time rangeEvery one of the crew introduced themselves to me and my husbandThey knew we could only afford hours so they hustled and got every large piece of furniture for usSaved our backs and made moved a lot easier for us

Flawless in every regard from start to finish Had only a few large furniture items to move to nearby address and then move some old furniture into garage, with steps involved Was happy that could hire this great mover for such a small move Price was great Chris and David were very professional and personable; took great care with our items

David and his team did an awesome jobThey were friendly and quick all while making sure my furniture moved from one location to the next safely