Northtown Holding’s LLC

Sent: Saturday, October 29, 1:PM To: [redacted] Subject: Re:URGENT - Dispute Resolution Revdex.com Complaint [redacted] Consumer’s Desired Resolution: I should still get a refund for the amount I did pay of $since CJ stated the Rainbow would be free and the down payment and installment I had to pay means the Rainbow was not freeAdvertised as by CJ, therefore the WHOLE amount needs to be paid off I want my free set of cookware [redacted] needs her free set of cookware Northtown Holding’s LLC action to resolve this dispute Northtown will issue a refund check to Ms [redacted] in the amount of $which is the $minus the State Tax of $ The check number is ***, please see attached scanned image of the check and the envelope sent in Even though our records show that we ordered cookware for [redacted] on Jan12th, and MrJake C [redacted] informed us that he personally delivered it to herIn the spirit of resolving this issue, I have placed an order today for a 2nd set of cookware to be delivered directly to her home address She will be receiving it in approxto business days I also placed and order on Oct27th for a set of cookware to be delivered directly to Ms [redacted] to satisfy that requirement She will also receive it in to business days This entire issue would have been resolved a lot sooner if Ms [redacted] had not shown up at MrScott W [redacted] house (The company Owner) and threatened MrsW***As I mentioned to you, in the 5+ years that we have been in business, generating almost 7,customers This is the only complaint of any substance that we have had We are Very proud of thatThank you very much for your help on this matterJohn M [redacted] Office Manager Northtown Holding’s LLC

Sent: Saturday, October 29, 2016 1:57 PM To: [redacted] Subject: Re:URGENT - Dispute Resolution   Revdex.com Complaint [redacted] Consumer’s Desired Resolution: 1.    I should still get a refund for the amount I did pay of $279.00 since CJ stated the...

Rainbow would be free and the down payment and installment I had to pay means the Rainbow was not free. Advertised as by CJ, therefore the WHOLE amount needs to be paid off. 2.       I want my free set of cookware. 3.       [redacted] needs her free set of cookware.   Northtown Holding’s LLC  action to resolve this dispute 1.    Northtown will issue a refund check to Ms. [redacted] in the amount of $81 which is the $279 minus the State Tax of $198.  The check number is [redacted], please see attached scanned image of the check and the envelope sent in. 2.       Even though our records show that we ordered cookware for [redacted] on Jan. 12th, 2016 and Mr. Jake C[redacted] informed us that he personally delivered it to her. In the spirit of resolving this issue, I have placed an order today for a 2nd set of cookware to be delivered directly to her home address.  She will be receiving it in approx.. 3 to 5 business days.  3.       I also placed and order on Oct. 27th for a set of cookware to be delivered directly to Ms. [redacted] to satisfy that requirement.  She will also receive it in 3 to 5 business days This entire issue would have been resolved a lot sooner if Ms. [redacted] had not shown up at Mr. Scott W[redacted] house (The company Owner) and threatened Mrs. W[redacted]. As I mentioned to you, in the 5+ years that we have been in business, generating almost 7,000 customers.  This is the only complaint of any substance that we have had.  We are Very proud of that. Thank you very much for your help on this matter. John M[redacted] Office Manager Northtown Holding’s LLC