From: Kathy L[redacted] <[email protected]> Sent: Monday, May 8, 2017 2:06 PM To: info Subject: complaint response #[redacted] Thank you for bringing this issue to our attention. We never want our patients to feel this way and we appreciate the opportunity to make this right with the...
patient. We did speak to the patient and have addressed his concerns. He will not be responsible for the balance on his account. We have also used this as a training tool for our Insurance and Treatment Coordinator, so that this does not happen to any other patients. If you have any questions, please don't hesitate to contact me. Regards, Kathy
From: Kathy L[redacted] <[email protected]> Sent: Monday, May 8, 2017 2:06 PM To: info Subject: complaint response #[redacted] Thank you for bringing this issue to our attention. We never want our patients to feel this way and we appreciate the opportunity to make this right with the...
patient. We did speak to the patient and have addressed his concerns. He will not be responsible for the balance on his account. We have also used this as a training tool for our Insurance and Treatment Coordinator, so that this does not happen to any other patients. If you have any questions, please don't hesitate to contact me. Regards, Kathy