Northwest Auto Services Inc

Mike had Asked to check for a starter problem....Well first there is an Issue with a under charged Battery and an Alt that wasn't Charging.....Also a Battery that wouldn't pass Hydromiter Cell Testing....He did repair that as asked...His starting problems continued...even more over
night...We kept the Range Rover over night Wow starter Bendix is bad....Ok no electrical test will find that problem........We will not offering any or free Labors or Refunds

Complaint: [redacted]I am rejecting this response because: I took my car to NW auto and told them it needed a starter. It was inspected and they told me it was the alternator and bad battery not the starter, so they replaced the alternator, the battery was left alone, the place I purchased the battery from would not exchange it because they said it was fine. I took my old alternator to the place where the new one was purchased and they did a test on it and said it was 100% operational with no problems and the diodes were in perfect working order. There was nothing wrong with the battery or alternator it was the starter like I said when I took in there. Nw auto misdiagnosed the issue even after being told what the problem was when the car was brought to them. They refused to warranty their mistake and should refund me 100%. Sincerely, [redacted].

There will be NO REFUND from Northwest Auto Service on [redacted]s Complaint...Mark B[redacted]...Thank you